Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule
Level 3 Business Administrator Apprenticeship - Training Overview:

• Develops core knowledge, skills, and behaviours for effective business administration
• Attend monthly meetings and by-monthly progress reflection meetings with your Tutor
• Complete English and maths functional skills if required
• Fulfil off-the-job training hours
• Day-to-day mentoring and support in the workplace
• Focuses on real workplace responsibilities and practical application

Requirements

Essential qualifications

• GCSE in: English (grade 5)
• Mathematics (grade 5)
  Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Team working

Other requirements

• Excellent written and spoken English
• Strong attention to detail and accuracy
• Familiarity with Microsoft Word and Excel
• Interest in animals, particularly dog breeds, is an advantage
• Willingness to learn and take on a variety of administrative tasks

About this employer

LABOKLIN has been helping breeders and veterinary professionals in breeding genetically healthy animals. LABOKLIN offers extensive range of DNA and other veterinary testing. It is an ISO17025 accredited laboratory

LABOKLIN is a German based veterinary laboratory based in Trafford Park that looks after customers in the UK and Ireland. http://www.laboklin.co.uk

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay.

Completing the Business Administrator apprenticeship sets you up for real success. You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact

Many apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career.

Ask a question

The contact for this apprenticeship is: TOTAL PEOPLE LIMITED
The reference code for this apprenticeship is VAC2000058614.

Apply now

Closes in 24 days (Friday 6 November 2026 at 11:59pm)
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