Ashfield District Council
Apprentice Operational Support
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ashfield District Council - Operational Support Apprentice
Ashfield District Council is seeking an enthusiastic and motivated individual to join our Housing Repairs and Maintenance Team as an Operational Support Apprentice.
This is an exciting opportunity to gain valuable experience in a busy office environment. You will assist colleagues with a variety of administrative and operational support tasks, including:
- Processing correspondence
- Maintaining records
- Data entry
- Handling telephone and email enquiries
- Complaint handling
- Providing general business support
The successful candidate will receive support and training, enabling them to undertake a variety of office-based tasks while gaining a thorough understanding of housing repairs and maintenance services. This role is ideal for someone looking to begin a career in administration, customer service, or the social housing sector.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Working alongside experienced colleagues, you will develop practical workplace skills and build knowledge of how housing repair services are delivered to council properties across the district.
Training
As part of the apprenticeship, you will undertake a Level 3 Business Administration Apprenticeship with West Nottinghamshire College, alongside your on-the-job learning and development.
You must be able to attend all required college sessions and complete the apprenticeship requirements successfully.
The role will be based at Northern Depot, Station Road, Sutton in Ashfield and will consist of 37 hours per week over 5 days (Monday to Friday), with attendance at college as required.
The apprenticeship is expected to last 18 months, with up to 3 months for End Point Assessment (EPA).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Eligibility
It is essential for the successful candidate to have a good level of English, Maths and ICT. You will also need to demonstrate your communication skills, interpersonal skills, and that you are able to work as a team.
This apprenticeship is designed for individuals looking to develop their skills and gain a recognised qualification. Applicants who already hold a Level 3 qualification in Business Administration (or an equivalent qualification or higher level) are not eligible and should not apply.
If you are interested, you will need to submit a CV and a separate supporting statement.
Applications will not be considered if both documents are not received.
Closing date: 2 August 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills