Apprentice – Outreach and Engagement Worker

Role Overview

Part of the Outreach and Engagement Team, you will help increase awareness and participation in Family Hub services, particularly among families who may face barriers to accessing support. You will work alongside experienced professionals to deliver practical support, assist in facilitating activities and engage with communities.

What You'll Do at Work

• Increase awareness and uptake of Family Hub services, particularly among families who are vulnerable, or are experiencing barriers to engagement
• Promote engagement, inclusion, and participation with Family Hub services across communities.
• Support the planning, delivery, and evaluation of services to ensure high-quality provision and positive outcomes for children and families.
• Deliver 1:1 support for children, young people, and families.
• Facilitate group sessions for children, young people and families.
• Work with partners to ensure families receive the right support, at the right time, in an easy way.

Training Course

Youth support worker (level 3)

What You'll Learn

Course contents

• Recognise, manage and reflect upon relational boundaries in professional youth support work
• Communicate with stakeholders - internal and/or external
• Facilitate the learning and development of young people
• Encourage the participation of young people in developing their own learning
• Facilitate activities and techniques to use with young people that promote self-confidence and build self-esteem and resilience
• Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive
• Monitor and record the outcomes of own practice to identify areas for development and improvement
• Appropriately manage behaviour boundaries in line with organisational policies
• Plan youth support work programmes and sessions
• Lead youth support work programmes and sessions
• Evaluate youth support work programmes and sessions
• Enable young people to express their views, aspirations, needs and concerns appropriately in line with youth support work principles
• Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations
• Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them
• Embeds in own practice a commitment to the rights of young people
• Apply safeguarding procedures and protocols
• Work within the parameters of organisational, local and national health and safety, child protection, data protection and equalities policies and procedures
• Participate in risk assessments and manage risk and risk benefits within the workplace
• Record all health and safety risks and take the correct actions to ensure the safety of all young people
• Complete administrative responsibilities e.g., signing in young people, risk assessments and recording activities
• Manage budgets and resources
• Manage individuals in line with organisational procedures
• Work with and maintain professional behaviour boundaries when working with young people
• Recognise, manage and reflect upon relational boundaries in professional youth support work
• Communicate with stakeholders - internal and/or external
• Facilitate the learning and development of young people
• Encourage the participation of young people in developing their own learning
• Facilitate activities and techniques to use with young people that promote self-confidence and build self-esteem and resilience
• Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive
• Monitor and record the outcomes of own practice to identify areas for development and improvement
• Appropriately manage behaviour boundaries in line with organisational policies
• Plan youth support work programmes and sessions
• Lead youth support work programmes and sessions
• Evaluate youth support work programmes and sessions
• Enable young people to express their views, aspirations, needs and concerns appropriately in line with youth support work principles
• Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations
• Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them
• Embeds in own practice a commitment to the rights of young people
• Apply safeguarding procedures and protocols
• Work within the parameters of organisational, local and national health and safety, child protection, data protection and equalities policies and procedures
• Participate in risk assessments and manage risk and risk benefits within the workplace
• Record all health and safety risks and take the correct actions to ensure the safety of all young people
• Complete administrative responsibilities e.g., signing in young people, risk assessments and recording activities
• Manage budgets and resources
• Manage individuals in line with organisational procedures
• Work with and maintain professional behaviour boundaries when working with young people