Apprentice Payroll Assistant

About the Role

Are you looking for a career in accounting, working for an accounts practice which truly values its employees and customers? If so KLN Accountancy are looking for an Apprentice Payroll Assistant to join their team!

Duties include photocopying, filing, processing and uploading payroll records.

To assist in the provision of high quality and professional accountancy support services to the Senior Management and Accounts Team. You will be working under the guidance and supervision of qualified and experienced members of staff. We will also appoint a dedicated Line Manager and Mentor to support you throughout your apprenticeship.

Duties

• Processing and uploading payroll records
• Basic Payroll duties using sage 50 payroll system
• Ensuring all payroll records are kept up to date
• Manage time keeping including input of own weekly time sheet
• Payroll administration work, for example; filing payroll records, letters etc.
• Uploading pension records
• Assisting in the preparation of larger payroll submissions
• Assisting in the preparation of CIS returns
• Dealing with incoming payroll related phone calls

Training Details

Training provider

EMA TRAINING LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Gather, analyse and process payroll data and information
• Resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
• Deal with complaints, following processes and escalating complex situations
• Meet client or customer needs in line with service level agreements
• Provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
• Adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
• Select appropriate media for communication etc recognising the advantages and risks related to each method
• Escalate concerns relating to deadlines in a timely manner, suggesting solutions
• Use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
• Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
• Develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
• Use computerised payroll software and spreadsheet packages such as MS Excel
• Use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)