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Apprentice Pensions Administrator
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This is an excellent opportunity to join our friendly teams. Serving clients and members by performing a range of administration tasks including calculations, reports, speaking to members directly, project work, presenting to clients and much more.
Key Responsibilities
The administration role includes the following:
- Performing calculations for members. This covers leaving service, retiring, transferring benefits to another plan, or passing away.
- Producing communications and speaking to members, Trustees, clients, and third parties directly.
- Creating reports for presentation to Trustees.
- Completing annual and ad hoc projects such as pension increases.
How You Will Be Supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What Will Happen Next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
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- More about this vacancy and any others you are suitable for.
- Any training you need to complete.
- What the next steps will be.
How You Could Get There
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet the required quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage, and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action, and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records, and systems of pension administrative activities.
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Essential Qualifications
- GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay here.
Possible progression within the company and progression onto the next level apprenticeship.
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