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Apprentice Pensions Administrator
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This is an excellent opportunity to join our friendly teams.
Serving clients and members by performing a range of administration tasks including calculations, reports, speaking to members directly, project work, presenting to clients and much more
Key Responsibilities:
The administration role includes the following:
- Performing calculations for members. This covers leaving service, retiring, transferring benefits to another plan or passing away
- Producing communications and speaking to members, Trustees, clients and third parties directly
- Creating reports for presentation to Trustees
- Completing annual and adhoc projects such as pension increases
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
PHOENIX HOUSE 1 STATION HILL READING RG1 1NB
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THE GROWTH COMPANY LIMITED
Pensions administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Course contents
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records and systems of pension administrative activities.
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
GCSE in:
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- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills and qualities required:
- Communication skills
- Attention to detail
- Organisation skills
- Number skills
- Team working
- Good interpersonal skills
- Able to prioritise
- Positive attitude
- Flexible
- Proactive
- Able to follow procedures
XPS Group
XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
We have over 1058 administration staff who cover a whole range of services from accountancy to systems development. On top of that, we are an award-winning organisation having topped the polls of many industry awards.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible progression within the company and progression onto the next level apprenticeship.
Contact
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC2000042405.
Closes in 30 days (Friday 14 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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