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Apprentice Prescribing Administrator
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Apprentice Prescribing Administrator
BROMLEY GP ALLIANCE LTD
Beckenham (BR3 1DU)
Closes in 8 days (Friday 23 October 2026 at 11:59pm)
Posted on 14 October 2026
Summary
This role requires you to be organised, professional, and eager to learn. You will support the smooth running of healthcare services through a variety of administrative tasks, while developing skills in customer service, communication, record keeping, data management, and working within a busy NHS-focused environment.
Wage £12,480 to £19,827.60, depending on your age
Training course
Business administrator (level 3)
Hours
Monday to Friday
Shifts to be confirmed
30 hours a week
Start date
Saturday 21 November 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Process repeat prescription requests from patients
- Check requests against the patient's medical record and practice procedures
- Pass prescriptions to the appropriate GP/prescriber for authorisation
- Deal with queries from patients, pharmacies and healthcare professionals
- Update and maintain patient records accurately
- Liaise with local pharmacies regarding prescription issues
- Monitor repeat medication requests and help identify problems
- Handle telephone calls, emails and messages
- Maintain confidentiality and follow GDPR and NHS procedures
- Escalate medication-related concerns to pharmacist or Office manager
- Help with general administrative duties within the practice
Where you'll work
Beckenham Clinic
14 The Crescent
Beckenham
BR3 1DU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails
- create proposals
- perform financial processes
- record and analyse data
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including:
- emails
- letters
- files
- payments
- reports and proposals
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
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Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Requirements
Essential qualifications
GCSE in:
- English and Maths (grade (A-C / 9-4))
Share if you have other relevant qualifications and industry experience.
The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Bromley GP Alliance (BGPA) is a GP Federation supporting 42 GP practices and over 350,000 patients across Bromley. Working in partnership with GP practices, NHS organisations, and community services, BGPA delivers high-quality, patient-centred healthcare through a range of services designed to improve access, outcomes, and experiences for local patients.
Guided by strong values and a commitment to collaboration, BGPA plays a key role in supporting healthcare across the borough.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme.
You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To be discussed upon completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
Evelyn Nartey
02039544152
The reference code for this apprenticeship is VAC2000053162.
Apply now
Closes in 8 days (Friday 23 October 2026 at 11:59pm)
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