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Apprentice Property and Compliance Administrator
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Business Administrator (Level 3) Apprenticeship
You will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications.
What you'll do at work
- Provide day-to-day administrative support to the Head of Property Services
- Manage calendars, meetings, appointments, and departmental correspondence
- Prepare reports, presentations, meeting minutes, and documentation
- Maintain accurate filing systems, databases, and property records
- Coordinate purchase orders, invoices, and expense processing
- Maintain compliance trackers for statutory inspections and certifications
- Monitor expiry dates and ensure timely scheduling of inspections and remedial works
- Assist in the administration of HSE policies, procedures, and reporting systems
- Maintain accident, incident, and near-miss records
- Coordinate HSE training records and certification tracking
- Support risk assessment and method statement (RAMS) administration
- Help ensure contractors and suppliers submit required HSE documentation before commencing works
- Liaise with contractors, suppliers, tenants, and internal departments
- Schedule maintenance visits, inspections, and service appointments
- Track completion of reactive and planned maintenance works
- Assist with contractor onboarding and documentation checks
- Monitor service level agreements (SLAs) and escalate outstanding issues where necessary
- Assist in analysing service performance data and identifying trends
- Support budget tracking and invoice reconciliation where applicable
Where you'll work
PROCURATORS BUILDING
AMPLEFORTH ABBEY
YORK
YO62 4EY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YORK COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Off the job training will take place at York College on a day release basis and the remainder of the training will be in the workplace.
Essential qualifications
- GCSE in:
- 3 other subjects (grade 4)
- English (grade 4)
- Maths (grade 4)
Desirable qualifications
- BTEC in:
- Business Administration (grade Pass)
- HSE or Compliance Certification in:
- Health & Safety (grade Pass)
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Skills
- Communication skills
- IT skills
- Organisation skills
- Administrative skills
Other requirements
- Own transport required - located Ampleforth
- Previous experience in an administrative role
- Strong organisational and multitasking skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook
- Experience maintaining confidential and accurate records
- Ability to prioritise workload and meet deadlines
- Experience within property, facilities management, housing, or maintenance environments
- Knowledge of compliance and HSE processes
- Understanding of UK health and safety legislation and property compliance requirements
All appointments are subject to a DBS check and satisfactory references
Ampleforth Abbey
Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
https://www.ampleforthabbey.org.uk/ (opens in new tab)
Company benefits
- Up to 8% employer-matched pension
- Life assurance
- Free lunch during working hours
- Free on-site parking
- 20% discount at the Tea room and Abbey Shop
- Christmas Closure
- Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
- Employee Assistance programme
- Retail savings platform
- 50% discount on fitness suite, swimming and other activities at St Albans Centre
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon completion of this apprenticeship, there may be the opportunity of an ongoing role with Ampleforth Abbey.
Ask a question
The contact for this apprenticeship is:
YORK COLLEGE
Apprenticeships@yorkcollege.ac.uk
01904 770368
The reference code for this apprenticeship is VAC2000050385.
Apply now
Closes in 17 days (Thursday 1 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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