Start Your Career in Property Maintenance with Coastline

Gain hands-on experience maintaining homes while working towards a City & Guilds Level 2 qualification. Earn while you learn and develop valuable skills for a rewarding future.

What You'll Do at Work

• Assist with a wide range of property maintenance and refurbishment tasks in customers' homes and communal areas
• Learn and carry out basic plumbing, electrical, carpentry, tiling and decorating work under supervision
• Support colleagues to complete repairs safely, efficiently and to a high standard
• Use and maintain tools, equipment and company vehicles responsibly
• Attend college training and complete coursework towards a City & Guilds Level 2 qualification
• Build a portfolio of evidence and take part in assessor visits as part of the apprenticeship programme
• Follow health and safety procedures at all times
• Provide excellent customer service when working in residents' homes and communities
• Work as part of a team while developing practical skills and industry knowledge

Where You'll Work

COASTLINE HOUSING LTD
4 BARNCOOSE GATEWAY PARK
BARNCOOSE
REDRUTH
TR15 3RQ

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

CORNWALL COLLEGE

Training Course

Property maintenance operative (level 2)

What You'll Learn

Course Contents

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Maintain and repair plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Maintain and repair external drainage systems, including clearing blockages and replacing components.
• Maintain and repair environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalate issues beyond their level of competence and authority.