Apprentice Safeguarding Officer

We are looking for a motivated, professional, and compassionate individual to join our Community Safety Team as a Apprentice Safeguarding Officer. This exciting apprenticeship offers the opportunity to gain a nationally recognised Level 3 Safeguarding Support Officer qualification.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answer telephone enquiries from members of staff, councillors, and the public with assistance from colleagues when required.
• Promote well-being and cultural sensitivity in safeguarding decisions.
• Assist colleagues in preparing work programmes/plans, plan and conduct meetings.
• Deliver tasks and project activities as allocated by the safeguarding leads including working with other services within the council to improve safeguarding awareness, processes and procedures.
• Attend and take notes at meetings with Lead Officers and champions particularly the internal safeguarding group.
• Maintain relevant procedures and records of disclosures for channel referrals, safeguarding referrals and information requests from various safeguarding partners.
• Prepare agendas, minutes and other such documents required for meetings.
• Undertake other duties as required by the Community Safety Manager and Head of Community Protection.
• Attend and contribute to team meetings, one to ones and appraisal meetings.
• Undertake a development programme leading to a Safeguarding Support Officer Level 3 Qualification.
• Participate in your own development plan which will be agreed with the line manager and the assessor from the training provider.
• Tailor safeguarding responses to suit the individuals’ views, feelings and cultural influences.
• Recommend courses of action in relation to safeguarding concerns.

Where you'll work

Saltisford Unit Building One
Saltisford Office Park
Ansell Way
Warwick
CV34 4UL

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QDOS TRAINING LIMITED

Training course

Safeguarding support officer (level 3)

What you'll learn

Course contents

• Identify and respond to safeguarding concerns within role and responsibilities.
• Use person-centred communication.
• Use safeguarding legislation and organisational policies and procedures to advise colleagues on safeguarding matters.
• Triage and prioritise safeguarding concerns.
• Recommend courses of action in relation to safeguarding concerns.
• Tailor safeguarding responses to suit the individuals views, feelings and cultural influences.
• Escalate cases to senior staff in accordance with local policy and procedures.
• Report allegations about staff in line with local policies and procedures, whilst maintaining confidentiality.
• Use, record and store paper based and digital data and information securely and in line with local and national policies and procedures.
• Share data and information in a safeguarding context in line with local and national policy and procedures.
• Collate and use data to create reports to inform safeguarding meetings, processes and audits.
• Maintain accurate and up-to-date safeguarding logs and registers through the use of digital or paper systems in line with local and national policy and procedures.
• Identify when decisions are not in an individuals best interest and escalate concerns within scope of own role using the local safeguarding escalation pathway.
• Recognise and report incidents to own organisation.
• Provide emotional and practical support to internal and external stakeholders during safeguarding work.
• Support and supervise internal and external stakeholders to make multi-agency referrals.
• Apply safeguarding legislation, local and national policies, procedures and codes of conduct to safeguarding practice within own role.
• Apply safeguarding theory to practice.
• Work together within the wider team to plan and manage safeguarding caseloads.
• Comply with the safeguarding process when a safeguarding concern is raised in line with organisational policy.
• Use communication styles and approaches to suit the needs of individuals.
• Reflect on own performance within a group environment with other colleagues to inform best safeguarding practice.
• Embed lessons learned from local and national safeguarding reviews to practice.
• Assist with the delivery of safeguarding training to stakeholders in accordance with safeguarding training frameworks to ensure stakeholders achieve desired learning outcomes.
• Collate evidence to prepare for external safeguarding inspections, reviews and audits.
• Apply feedback from safeguarding inspections, reviews and audits to improve safeguarding practice.
• Participate in training and continuous professional development activities and evaluate the impact of learning on own practice.
• To seek advice and support from senior staff to preserve own wellbeing and personal safety when required.