The duties defined in the Job Description are not definitive and may be subject to future amendments dependent on the needs of the business.

Where you'll work

Unit B, Shipley Wharfe Wharf Street Shipley BD17 7DW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider CRAVEN COLLEGE

Training course Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule Business Administrator Level 3 Apprenticeship Standard

The apprentice will be expected to attend Craven College 1 day per fortnight (Wednesday) and be at work the other 4 days per week (5 days the other)

Requirements

Essential qualifications

• GCSE in: English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

About this employer

At Niche Office Solutions, we provide a complete range of office supplies UK businesses trust. Whether you need everyday office stationery supplies, bulk orders, or tailored home office solutions, we make it simple to keep your workplace running smoothly.

Niche Office Solutions Ltd is a leading UK-based office supplies company. We offer buyers a friendly, convenient and quick one–stop shop service. Over 140,000 office and workplace products, 292 categories covering stationery, IT, furniture, healthcare supplies, facilities, and telecoms. Partnerships with world-famous vendors including Brother, Canon, Lenovo, and more. We’re trusted by SMEs, blue-chip companies, charities, and NHS Trusts across the UK.

https://www.nicheofficesolutions.co.uk/

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay.

Permanent position may be offered on successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is: CRAVEN COLLEGE

Holly McFadyen

hmcfadyen@craven-college.ac.uk

07584212921

The reference code for this apprenticeship is VAC2000056999.