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Client Consultant Apprentice
Are you a self-motivated, people-oriented individual looking to kickstart your career in sales and client consulting? Join our high-growth, boutique surveying firm as a Client Consultant Apprentice and gain hands-on experience at the heart of our outreach and sales engine, generating new business through proactive contact with potential partners.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Respond to inbound enquiries from prospective clients, providing initial consultations and converting warm leads into active instructions
- Delivering excellent customer service, ensuring positive experiences by managing early-stage client relationships, supporting smooth handovers, and resolving basic concerns, increasing retention & client satisfaction
- Support wider marketing and outreach campaigns including social media, email newsletters, and CRM updates
- Conduct cold outreach to potential referral partners via phone, email, and LinkedIn to build relationships and generate leads
- Collaborate with senior sales and surveying staff to align client needs with service delivery
- Receive ongoing training in sales strategy, negotiation, and client engagement as part of the Level 4 Sales Executive Apprenticeship
What you’ll gain:
- Professional development through a nationally recognised Level 4 Sales Executive Apprenticeship
- Mentorship and coaching from experienced consultants
- Real responsibilities and client-facing opportunities from day one
- Progression routes within a growing and dynamic firm
- A collaborative, supportive team environment
What we're looking for:
- GCSE English & maths at Grade C/4 or above, or equivalent (preferred)
- A confident communicator and natural rapport-builder
- Ambitious, proactive, and eager to learn
- Comfortable working in a high-energy environment
- Interest in property, surveying, or sales is a plus, but not essential
Where you'll work
46-48 East Smithfield
London
E1W 1AW
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SR APPRENTICESHIPS LIMITED
Training course
Sales executive (level 4)
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What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and teamwork: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Essential qualifications
- GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About M.G Party Wall Experts
At M.G Party Wall Experts, we specialise in providing professional and impartial advice on all matters related to the Party Wall etc. Act 1996. Whether you're a homeowner, developer, or neighbour, our team is dedicated to ensuring that your interests are protected throughout the construction process. From serving Party Wall Notices to preparing legally binding Party Wall Awards, we handle every step with precision and expertise. With a focus on clear communication and exceptional service, we’re here to make the process seamless and stress-free for all parties involved.
http://www.mgpartywallexperts.co.uk (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Long-term career opportunities
Potential to progress into senior roles as experience grows
The contact for this apprenticeship is:
SR APPRENTICESHIPS LIMITED
The reference code for this apprenticeship is VAC2000037185.
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