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Apprentice Sales Negotiator
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Apprentice Sales Negotiator
SMARTMOVE HOMES (DERBYSHIRE) LTD
RIPLEY (DE5 3AA)
Closes in 13 days (Tuesday 20 October 2026 at 11:59pm)
Posted on 6 October 2026
Summary
A trainee role in estate agency. Learning the basics to develop into a registered role.
- Wage: £16,432 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Commission available after probation
Training course: Customer service practitioner (level 2)
Hours:
- Monday to Thursday: 8.30am until 5.30pm
- Friday: 8.30am until 5pm
- Saturday: 9.30am until 4pm
- 1 in 3 however a day in the week will be given as a day off
- 39 hours 30 minutes a week
Start date: Monday 16 November 2026
Duration: 1 year
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Confirming the office diary
- Taking incoming phone calls
- Printing brochures
- Arranging keys
- Printing off window cards
- Arranging viewings
- Taking part in morning meetings
- Board audit
- Key audit
- Archiving
- Attending viewings
- Marketing updates
- Supporting sales team with activities
- General customer service
Where you'll work
1 HIGH STREET
RIPLEY DE5 3AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: DERBY COLLEGE
Training course: Customer service practitioner (level 2)
What you'll learn
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
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Training schedule: This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
- GCSE in: English (grade 2/E or above or equivalent)
- GCSE in: Maths (grade 2/E or above or equivalent)
- Full UK Driving Licence in: Driving Licence (grade Full UK)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
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Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Ambitious
- Hard working
Other requirements
- Distance from home, time out of the office.
- The role over time will be attending viewings at properties lone working.
- Long hours, challenging working environment, diverse working environment, mainly office based.
About this employer
We sell and rent properties, supporting landlords and vendors in the whole process/transaction.
Our business is a small family run estate agent. We have owned the business for nearly 9 years and have been top selling agent since 2018.
Nicola & David have over 30 years of experience within the industry having worked for large corporate estate agents and small businesses.
We are based in Ripley but cover the Amber Valley area.
http://www.smartmovehomes.co.uk
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Full time sales role with chance for further progression
Ask a question
The contact for this apprenticeship is:
- DERBY COLLEGE
- Ali Harrison
- ali.harrison@derby-college.ac.uk
- 01332 387420
The reference code for this apprenticeship is VAC2000057679.
Apply now
Closes in 13 days (Tuesday 20 October 2026 at 11:59pm)
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