Southampton City Council
Apprentice School Travel Assistant
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“Southampton – a city of opportunity where everyone thrives”
Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council.
As an apprentice, you’ll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
An apprenticeship is a real job, with real responsibilities and along with a competitive salary an apprenticeship will provide you with many benefits including;
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On and off the job training
- The achievement of a nationally recognised qualification while you work.
At Southampton City Council we are committed to paying Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly. Your salary as an apprentice will be £24,795 annually and may increase in line with any national rise in Foundation Living Wage.
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.
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About The Role
We are looking for a confident and conscientious individual to undertake the role of Apprentice School Travel Assistant.
As an apprentice School Travel Assistant you will play a key part in the smooth operational running of the busy School Travel Service. Supporting the Team Leader for Passenger Assistants you will be providing administrative support including but not limited to sickness and absence recording, sourcing cover for instances of sickness and absence, general office and financial administration, answering telephone calls into the service and making outgoing calls in relation to the service.
You will be working towards the Level 3 Business Administration apprenticeship with Fareport. The duration of this apprenticeship is 18 months with 3 months for the End Point Assessment.
Please See The Job Description For More Information.
If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.
Additional Information
This role is a fixed term apprenticeship, full time, 37 hours a week.
This post is fixed term for 22 months.
What We Can Offer You
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
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Contact details for informal discussion:
For an informal discussion about the post please contact Sarah Potten on
Interview Information
Please note that interviews are provisionally scheduled for week commencing 07/09/2026
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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