As an Apprentice Service Administrator, you will provide administrative support to our Service Team, helping to ensure the smooth running of day-to-day operations and delivering excellent customer service to both internal and external customers.

With training and support, you will learn how to:

• Support the setup of new customer accounts and maintain customer records.
• Assist with raising and managing service calls.
• Create purchase orders and support invoice processing activities.
• Help issue work orders to Field Service Engineers.
• Maintain accurate records of engineer attendance, holidays, and absences.
• Support the preparation and distribution of engineer schedules and diaries.
• Assist with preparing service reports and updating business systems.
• Liaise with customers to schedule service visits and respond to enquiries.
• Update maintenance logs and ensure records are kept accurate.
• Support the team with general administrative tasks and documentation.
• Learn how to prepare customer quotations and service-related paperwork.
• Monitor and maintain data within company systems.
• Work closely with engineers, service managers, and other departments to support business operations.

Your Profile / Qualifications

• A positive attitude and willingness to learn.
• Good organisational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Basic knowledge of Microsoft Office applications such as Outlook, Word, and Excel.
• Ability to work well within a team.
• A proactive approach and willingness to take on new challenges.
• GCSEs (or equivalent) in English (4) and Maths(4)

Did we spark your interest?

Then please click apply above to access our guided application process.