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Apprentice Support Worker
RED SUPPORTED LIVING CIC, FERRYHILL (DL17 8HX)
Closes in 25 days (Friday 30 October 2026 at 11:59pm)
Posted on 2 October 2026
Summary
This is a fantastic opportunity to begin a meaningful career in Health & Social Care as a Apprentice Support Worker. You’ll earn while you learn, gain nationally recognised qualifications, and develop the confidence and practical skills needed to support clients in a warm and caring environment.
Wage: £14,820 a year
Hours: 30hrs per week, This could involved shifts, evenings and weekends. You will have 2 days off per week.
Start date: Monday 9 November 2026
Duration: 1 year
Positions available: 3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main purposes of job:
- To follow instruction and guidance from line manager: Service user Licence Agreement maintenance
- To use knowledge, experience and expertise of understanding of the needs of people with multiple challenges including those who have committed multiple criminal offences to make positive choices to promote self-independence
- To provide high quality services to service users with mental health impairments
- To identify maintenance issues and effectively deal with reported maintenance issues as per The Company procedures
- To minimise anti-social behaviour and swiftly act to eliminate it
- To support statutory services including Police, Housing Officers, Probation, Social Workers, Mental Health Workers etc.
Key tasks:
- To provide: Support and guidance to the service user to enable them to maintain their independence
- Support and guidance to enhance decision making and ability to make positive choices daily
- Good ability to produce robust risk and needs assessments and effective action plans to ensure tenancy readiness and maintenance
- Housing officer support skills, deliver welfare and housing benefits guidance to maximise income
- Delivery of life and social skills courses
- Property management in terms of repairs and maintenance issues, Health & Safety checks
Key results/objectives:
- Service users: Licence Agreements are maintained
- Independence, life and social skills are improved
- Positively moves on to independent living
- Excellent multi agency working with professionals
Responsible for equipment: You are responsible for ensuring you comply with the Companies Data Protection Policy and Procedures and ensuring that all electronic equipment is appropriately handled at all times.
Where you'll work
1A NORTH STREET FERRYHILL DL17 8HX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider: EAST DURHAM COLLEGE
Training course: Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn:
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
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Training schedule:
- Training & observations to be delivered all in the workplace
- Reviews to happen every 10 weeks in person
More training information: An apprenticeship includes regular training with a college or other training organisation Off-the-job training will follow the time allocations outlined in the Occupational Standard
Requirements
Essential qualifications:
- GCSE in: GCSE English (grade D/3 or above)
- GCSE Maths (grade D/3 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements:
- Passing a Disclosure and Barring Service (DBS) check
- Honest, reliable and trustworthy
About this employer
Red Supported Living CIC, is a Community Interest Company providing supported living under licence agreement for adults aged 18+ as part of a ‘stepping stone’ or ‘pathway’ to gaining their own tenancy.
Our Vision
Dream Believe Achieve
To provide quality shared accommodation in two or three bedroomed properties to reduce homelessness and associated issues.
Our Aim
We aim to help people live independently within the community and maintain their licence agreement with a view to gaining their own long term tenancy. This not only benefits residents, but adds value to the community by helping to prevent societal issues such as homelessness, poverty, mental health issues and risk of abuse.
Our Objective
Provide shared accommodation to enable other professionals to provide support where necessary. Providing floating support including accessing benefits. To use RedVAS CRM to evidence service outcomes.
https://www.redsupportedliving.co.uk/index.php?page=about-us (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunity to progress to the next level of qualification and full-time employment with the company
Ask a question
The contact for this apprenticeship is: EAST DURHAM COLLEGE Craig Grimes craig.grimes@eastdurham.ac.uk 0191 518 8294
The reference code for this apprenticeship is VAC2000056998.
Apply now
Closes in 25 days (Friday 30 October 2026 at 11:59pm)
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