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Apprentice Team Leader
Flying Legends (York)
Location: Stirling Road, Clifton Moor Centre (YO30 4XY)
Closing Date: 26 days (Tuesday 27 October 2026)
Posted on: 30 September 2026
Summary
Head to Flying Legends in Rawcliffe for a well-needed refuel and rest, when you've had enough of the buzz of the city just 18 minutes away. With Jorvik Viking Centre, Barley Hall Medieval Museum and endless shops and bars - York has it all.
Our menu is hard to beat, with everything from stacked burgers to classic Chicken New Yorker, tasty sharers, our Super Specials and a kids' menu.
Wage: £13,218 a year
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice Team Leader with Hungry Horse, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together.
Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so special. And with over 200 locations across the country, we've got sizzling steaks, to Sunday roasts and the perfect line-up of drinks to match. We know that coming to a pub's a treat. But it doesn't have to be a rare one. The goal behind our family pubs is to feed the whole gang for less.
As an Apprentice Team Leader you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you'll bring:
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
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Benefits:
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program - mental health, well-being, financial, and legal support.
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend - earn up to £1,500 when they are placed.
- Wagestream - access your wage before payday.
- Retail discounts - up to 30% off at Superdrug, exclusive discounts with Three Mobile, and many more.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider:
LIFETIME TRAINING GROUP LIMITED
Training course:
Hospitality supervisor (level 3)
Course contents:
- Contribute to and monitor operational procedures, working practices, and team performance.
- Operate within budget, exercising strict resource control and minimising wastage.
- Supervise the delivery of a quality service.
- Monitor the team to ensure they follow processes and procedures.
- Identify and isolate matters of concern and intervene accordingly.
- Use available technology effectively in all work activities and performance.
- Plan, resource, and organise the team to meet expected levels of customer demand.
- Set realistic but challenging objectives with the team.
- Demonstrate effective methods of communication.
- Actively support team members to maximise potential in their role.
- Coordinate the team to deliver to customers according to their needs.
- Implement sales and marketing strategies.
- Use leadership styles and supervisory management skills.
- Ensure team members are aware of and follow policy relating to diversity.
- Prepare food and beverage service areas.
- Coordinate an effective bar service.
- Maintain and monitor the cellar and beverage storage.
- Coordinate team and allocate tasks on a daily basis.
- Monitor standards of cleanliness and identify maintenance requirements.
- Maintain information on expected customer requirements.
- Coordinate the porter service and parking/valet and transport services.
- Coordinate efficient check-in, check-out, and the reservation procedures.
- Support event planning and coordinate events.
- Act as the main point of contact for customers during the event.
- Maintain a record of expenses and adhere to the budget.
- Coordinate operations to ensure equipment and display areas are stocked and presentable.
- Open, monitor, and close the outlet following business procedures.
- Maintain the brand and business standard at all times.
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Training schedule:
Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in maths and English.
Requirements
Desirable qualifications: None required (grade None required)
About this employer
Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants, and hotels in towns, villages, and city-centre high streets across England, Wales, and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased, and franchised pubs from our headquarters in Bury St. Edmunds.
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After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands.
Contact
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
recruitment@lifetimetraining.co.uk
01173143007
Reference code: VAC2000056216
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