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Apprentice Telesales Executive
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Apprentice Telesales Executive
Location: Oldbury (B69)
Closing Date: Tuesday 1 December 2026
Posted on: 12 October 2026
Summary
As an Apprentice Telesales Executive, you will be responsible for identifying and developing business opportunities by building a sales pipeline. The ideal candidate would be someone who loves talking to potential customers, can overcome objections, and keeps a positive frame of mind. The role will be based from the office in Oldbury (B69).
Wage: £12,480 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices. Commission Scheme available.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will be joining the Telesales Team where comprehensive training and support will be provided from the very beginning to maximize your success and earning capabilities. You will be with an ambitious team keen to support you, with rewards given for individual and team success. The role consists of outbound telemarketing, relationship development, and the ability to identify, track, and develop business opportunities.
A typical day would consist of calling businesses (B2B) to establish if they ship parcel, documents, or pallets in the UK or internationally. The aim of each call would be to gain a profile, contact details of the decision-maker, and if they would be open to receiving a price list from us. Details of the calls will need to be logged and passed to a Salesperson to follow up.
The aim would be to gain 25 new leads per week (5 per day), and 12 profiles per week (4 per day). Performance will be reviewed weekly, and support will be offered to help obtain targets. Quality of leads will also be assessed.
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There will be 100 leads allocated to the candidate initially, but they will also be required to source their own leads. Full support will be given in this area.
Your daily duties will include:
- Planning and preparing for calls and meetings
- Contacting potential customers, getting past the gatekeeper, and speaking to the correct person
- Communicating effectively with customers and other stakeholders, promoting the objectives of the company and building the brand’s reputation
- Understanding the products and services that the company offers and aligning those to the customer’s needs
- Following up on calls and prospective appointments with potential customers, including maintaining the CRM system with comprehensive notes and follow-up actions
- Working with colleagues in the sales team to communicate any opportunities for potential products and services that have been identified during conversations with prospective customers
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SR APPRENTICESHIPS LIMITED
Training course
Sales executive (level 4)
What you'll learn
- Sales planning and preparation
- Customer engagement
- Customer needs analysis
- Propose and present solutions
- Negotiate
- Closing Sales
- Gathering Intelligence
- Time Management
- Collaboration and teamwork
- Customer experience management
- Digital skills
Training schedule
Upon successful completion of your apprenticeship, there may be an opportunity for further education or a permanent role within the business. Candidates will achieve Level 4 Sales Executive qualification on successful completion. All training will be completed on-site at our office premises in Oldbury (B69) with all resources being made available. Training will be block release.
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Requirements
Essential qualifications
- GCSE in: Maths and English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Creative
- Patience
About this employer
World Options provides businesses with an online booking system for their courier requirements. We partner with the largest courier companies in the UK and bring them all together on one shipping platform. We are a B2B Franchise that offers small and medium-sized businesses a world-class parcel delivery service via an online portal. This not only saves time and money but allows business owners time to focus on their business.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Upon successful completion of your apprenticeship, there may be an opportunity for further education or a permanent role within the business within the business. Successfully, candidates can pursue a career in Telesales Sales, Field Sales, and Account Management.
Ask a question
The contact for this apprenticeship is:
World Options Jasbir Ganger jas.ganger@worldoptions.co.uk 07832964497
The reference code for this apprenticeship is VAC2000058672.
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