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Apprentice Travel Consultant
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Hays Travel
Apprenticeship Level 3
Apply by: 14/08/2026
Apply now on the GOV.UK apprenticeship site
About The Role
If you are passionate about customer service, then this could be an exciting opportunity for you. The role includes working in a fast-paced customer-facing role, meeting and greeting customers, answering telephone calls, and taking and assisting with customer enquiries.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Duties
- Meeting and greeting customers
- Answering telephone calls
- Taking and assisting customer questions and queries
- Selling products and services to meet customer needs
- Working towards individual and team sales targets
- Administrative duties
- Marketing in-store and on social media
- Assisting with customer events
- Attending team meetings and participating in on and off-the-job training
- Gaining a full understanding of all elements involved in being a travel consultant
- Gradually taking on more tasks and responsibilities as you progress in your role
- Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
- Participating in travel consultant training programmes to support your personal and professional development
- Enjoying social events such as team nights out and company parties
- Taking part in educational trips abroad where opportunities arise
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To become a valued member of the Hays Travel team.
About The Training
An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.
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About The Employer
Rebecca Holt Travel Limited have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Team working
- Creative
- Initiative
- Motivated
- Friendly
- Enthusiastic
Training Provider
ROCHDALE TRAINING ASSOCIATION LIMITED
Course/Training
Travel consultant (level 3)
Apply by: 14/08/2026
Apply now on the GOV.UK apprenticeship site
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