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Apprentice Waiting Staff
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Ready to Serve Up Success? Join Prezzo as an Apprentice Waiting Staff and Embark on a Journey Through Italian Flavors, where One Team, Drive to Succeed, Genuine Connections, and Pride are at the Heart of Everything We Do!
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice Waiting Staff at Prezzo, you will be our customer’s main connection with Prezzo and demonstrate great service by being welcoming, passionate, engaging, and attentive. You will play as big a part in creating a memorable dining experience as the amazing food you’ll serve.
You will be supporting the team to celebrate the joy of Italian dining; through your daily roles and responsibilities which include:
- Providing a quick, friendly, and professional service, always
- Be comfortable in a fast-paced environment
- Have a strong 'One Team' (one of our core values!) work ethic and drive to help others
- Ensure orders are taken promptly and queries dealt with
- Share your knowledge and recommendations of the menu to our guests
You will be working towards our four Core Values, which include:
- One Team - working together, with a common purpose, to achieve our goals
- Genuine Connection - building genuine relationships, where nothing is too much trouble
- Drive to Succeed - being bold enough to do the right thing, even when it’s hard, to help improve and grow
- Pride - making memorable moments by caring about everything we do, so everyone leaves wanting to return
You will also have access to Prezzo Perks - Benefits available to all, which include:
- 50% off Food and Drink at Prezzo, for you, and 11 of your family/friends
- Free meal on shift
- Wagestream - access to your wages early
- Trunc - Additional Employee tips, on top of your hourly rate
- Employee Assistance Programme + GP Appointment Helpline
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At Prezzo, as an Apprentice Waiting Staff, you will be working towards the Hospitality Team Member Level 2 apprenticeship, over the duration of 18-months, alongside your daily roles and responsibilities.
Where you'll work
1 Vaugham Parade
Torquay
TQ2 5EG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Training schedule
Food and Beverage Team Member Level 2.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
At Prezzo, we’re surrounded by brilliant people doing brilliant things! Across each of our 96 restaurants and in our Support Centre too, our team members work together with a common purpose to achieve our goal. We strive to be One Team in all that we do. We’re proud of the food and drinks we serve and the memorable moments we create for our guests.
https://www.prezzo.co.uk/restaurants/torquay/ (opens in new tab)
After this apprenticeship
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Ongoing training and development.
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC2000047587.
Closes in 19 days (Monday 31 August 2026)
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