Apprentice Wireless Communications Technician

You'll learn how to program, service and install all types of wireless technology equipment - radio communications, CCTV and GPS tracking products, as well as gaining flexible and valuable skill sets within the IT and Telecom fields.

Requirements

• Ability to travel to customer sites across the South West, which may require early starts or late finishes.
• Desirable: BTEC in Information Technology (grade Pass).
• Willingness to share other relevant qualifications and industry experience for potential apprenticeship adjustment.

Responsibilities

• Operate, program, and service all types of radio communications and repeater systems.
• Configure and service CCTV cameras, wireless links, and other hardware.
• Assist with testing, repairing, and maintenance of electronic systems.
• Install and uninstall equipment in vehicles, heavy mobile plant, machinery, and office environments.
• Adhere to safe working practices, health, and safety regulations.
• Liaise effectively with team members.
• Work with electrical wiring, cutting tools, multimeters, and soldering electronic components.
• Use power tools, engage in lifting and carrying, climb ladders, work at heights, and operate Mobile Elevated Working Platforms.
• Manage files, complete forms, and document procedures.
• Utilize a range of computer software.
• Learn on the job through hands-on experience.
• Undertake specialist training, including Functional Skills in English and maths if required.
• Complete an online portfolio during work hours.
• Operate the planning process including equipment selection.
• Select appropriate locations as part of the planning process.
• Install or support the installation of equipment according to manufacturer's specifications and design details.
• Perform administrative tasks including installation reports and test results.
• Identify causes of frequency interference and other noise sources.
• Prioritize, plan, and organize work activities using a methodical approach.
• Select required frequencies for radio paths using software, manual calculations, or system planning tools.
• Access and use test systems.
• Report faults and use the required escalation process.
• Collate and input fault data and statements into the fault management system.
• Rectify faults within your area or escalate as necessary.
• Utilize software monitoring tools, user information, or gathered test data to modify radio networks or links to overcome communication issues.
• Configure and maintain networks supporting Radio Frequency (RF) systems.
• Gather network performance information and user insight through feedback or user experience.
• Identify procedures to enhance and improve system performance.
• Analyze data, draw conclusions, and understand organizational impacts.
• Apply organizational security policies.
• Access sites according to required procedures.
• Create written work plans and communicate them to team members.
• Use customer feedback to process, prioritize, and resolve issues.
• Work in agile, multi-disciplinary delivery teams, taking a flexible, collaborative, and pragmatic approach.
• Review own development needs and stay up-to-date with technological developments.