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Apprenticeship in Business Administration
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Elderthorpe is a small, family-run residential home based in Shipley. We are looking for an enthusiastic apprentice to join our administration team.
Wage
£16,380 a year
Minimum wage rates (opens in new tab)
- Rate of Pay £9.00 per hour (under 18 yrs)
- Rate of Pay £11.00 per hour (age 18+)
Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm. Please discuss the working week at interview. There may be times when you are required to work outside your normal hours. 35 hours a week
Start date
Monday 5 October 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Typical duties for the role:
- Provide clerical support to the Manager, Deputy Manager, and, when appropriate, other staff, including word processing, photocopying, filing, and maintaining personal records
- Welcome visitors, answering telephone calls, promoting a positive image and customer service approach
- Complete any administration duties for the Home
- Update Staff Training Files
- Book external Staff Training
- Attend staff meetings and staff training sessions as necessary
- Take the minutes at the Staff Meetings or other meetings as required
- Adhere to Home Policies and Procedures
- Book external activities
- Help produce Newsletters
- Social Media updates
- Update signage around the Home
Essential Skills and Competencies
- Excellent verbal and written communication skills
- Excellent IT skills
- Good general level of education including GCSE Mathematics and English
- Concise and accurate record-keeping skills
- Excellent listening and understanding skills
- Willing to undertake training and exams to complete the requirements for business administration apprentice standards (to level 3)
- Have a caring and empathetic nature
What you can expect:
If you are successful, you can look forward to on-going development opportunities. Full training and support will be provided. We also offer excellent working conditions and an environment that is motivating and appreciating. We are a close-knit team, and you will be fully supported in your role.
At Elderthorpe, we recognize that training not only improves us as a business, but moreover, improves the quality of life for our Residents by providing for them in the safest, most appropriate way.
Address:
230-232 BRADFORD ROAD
SHIPLEY
BD18 3AN
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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SHIPLEY COLLEGE
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation, e.g., coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g., impact on clients, suppliers, other parts of the organisation). Manages resources, e.g., equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics, e.g., travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
The apprentice is expected to log seven hours per week in off-the-job training. This will include monthly online training sessions with the tutor, monthly assessor workplace visits, and time set aside in the workplace for self-study and coursework to complete their apprenticeship portfolio.
Desirable qualifications
- GCSE in:
- English (grade 4+, A*-C or L2 equivalent)
- Maths (grade 4+, A*-C or L2 equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Non-judgemental
- Patience
We are a small, family-run Residential Home based in Shipley. Our home receives most referrals from recommendations!
Members of the Bradford Care Association
https://www.facebook.com/p/Elderthorpe-Residential-Home-100063562299122/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The administration role may be a gateway to further career opportunities, such as management or senior support roles.
The employer is looking to offer a permanent position upon successful completion of the apprenticeship.
Contact for this apprenticeship:
SHIPLEY COLLEGE
Petras Puodziunas
apprenticeships@shipley.ac.uk
01274327390
Reference code for this apprenticeship:
VAC2000051529
Closes in 10 days (Thursday 24 September 2026 at 11:59pm)
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