UK Ministry of Defence
Apprenticeship Information Manager
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MOD Lyneham
Job Summary
Join the Apprenticeship Management Team and Help Develop the Future Workforce of the Royal Air Force
The Apprenticeship Management Team (AMT) at MOD Lyneham supports apprenticeship programmes that develop highly skilled engineering technicians for the Royal Air Force.
We are looking for an organised, motivated and detail-focused Information Manager to join our professional and supportive team. This is an exciting opportunity to play a key role in managing apprenticeship information, learner data and accreditation processes that directly support apprentice achievement and programme success.
Working within the Defence College of Technical Training (DCTT), you will help ensure that apprenticeship records, management information and funding data are maintained accurately and efficiently, enabling apprentices to progress successfully towards nationally recognised qualifications and apprenticeship completion.
No military experience is required. We are looking for someone who enjoys working with digital systems, managing information and delivering excellent support to customers and stakeholders.
This position is advertised at 37 hours per week.
Job Description
As an Information Manager, you will be responsible for maintaining, monitoring and reporting apprenticeship information across a range of digital systems and platforms.
You Will:
- Maintain apprenticeship and accreditation records across digital management systems.
- Manage learner information and monitor apprentice progress throughout their programmes.
- Ensure data is accurate, compliant and available to support funding and accreditation requirements.
- Produce reports, statistics and management information to support decision-making.
- Support apprenticeship certification and evidence collation processes.
- Assist with quality assurance and audit requirements.
- Support the management of learner information used for Ofsted reporting and programme monitoring.
- Work closely with assessors, instructors, station staff, awarding organisations and external stakeholders.
- Provide administrative and information management support to the Apprenticeship Centre Manager and wider Apprenticeship Management Team.
The role involves regular use of digital platforms including SharePoint, OneFile, TRACKER, TAFMIS and JPA, ensuring information is maintained securely, accurately and in accordance with policy requirements.
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Person specification
You enjoy working with data, systems and information. You understand the importance of accuracy and take pride in maintaining high standards.
You are someone who can build positive working relationships, communicate effectively with a wide range of people and provide reliable support to a busy team.
Most importantly, you will recognise that the information you manage plays a vital role in helping apprentices achieve their qualifications and supporting the future engineering capability of the Royal Air Force.
We are seeking someone who can manage information accurately while providing excellent support to colleagues and stakeholders.
You Will Have:
- Strong organisational and administrative skills.
- Excellent attention to detail.
- Experience working with digital systems, databases or management information.
- Good communication and customer service skills.
- The ability to manage competing priorities and meet deadlines.
- Confidence using Microsoft Office applications, particularly Excel.
- A proactive approach to problem solving and continuous improvement.
Desirable Experience Includes:
- Apprenticeship administration.
- Education or training environments.
- Management Information Systems (MIS).
- Data management and reporting.
- Accreditation or qualification administration.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Managing a Quality Service
- Delivering at Pace
Benefits Include:
- Salary of £27,866.
- 25 days annual leave, increasing with service.
- Eight public holidays plus an additional privilege day.
- Flexible working opportunities where business needs allow.
- Learning and development tailored to your role.
- Employee Assistance Programme and wellbeing support.
- Access to Civil Service and Defence staff networks.
- Free onsite parking at MOD Lyneham.
- Access to Defence discounts and benefits schemes
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
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Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Personal Statement:
Candidates will be required to provide a statement of suitability (500 Word Max).
At sift, candidates will be assessed against their CV, Personal Statement and the following Civil Service Behaviours:
- Managing a Quality Service
- Delivering at Pace
At interview, candidates will be assessed against the following Civil Service Behaviours and Experience:
- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
- Making Effective Decisions
Experience - Candidates will be asked job-related questions to explore their experience of managing information, maintaining accurate records, prioritising workloads and delivering effective customer service.
Contact point for applicants
Job Contact :
Name: Stuart Martin
Email: stuart.martin713@mod.gov.uk
Telephone: 03033820094
Recruitment team
Email: DBSCivPers-ResourcingTeam3@mod.gov.uk
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.
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