Aquent
Arabic-Speaking Project Coordinator [AQ-14646]
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Aquent is partnering with a market leader in innovative enterprise software, revolutionizing corporate learning through advanced technology.
This is an exciting opportunity to join a dynamic team where you will play a pivotal role in empowering clients across the MENA region, ensuring seamless adoption of cutting-edge solutions, and acting as the crucial link between enterprise partners and internal development teams. Your work will directly contribute to the success of global organizations, making a tangible impact on their learning and development initiatives.
About The Opportunity
Step into a vital role that places you at the heart of client success, driving the implementation and adoption of transformative learning solutions. As a key player, you will manage critical account implementations, facilitate successful platform rollouts, and ensure our enterprise clients maximize the value of their investment. This position offers a unique chance to shape client experiences, collaborate with diverse teams, and contribute to the growth of a globally recognized technology leader. This is a 12-month fixed-term contract.
What You’ll Do
- Serve as the primary operational contact for both Arabic and English-speaking enterprise accounts, building strong relationships.
- Lead client kick-offs, conduct personalized onboarding sessions, and strategically structure learning program rollouts.
- Efficiently manage asynchronous technical troubleshooting, including logging bugs, collecting diagnostic information, and resolving setup issues within strict response timeframes.
- Work a Sunday through Thursday schedule to align seamlessly with the operational days of our regional clients.
- Track project deliverables using various project management tools and analyze fundamental platform adoption metrics to inform strategy.
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What You’ll Bring
- Native-level fluency in Arabic and professional fluency in English, enabling seamless communication with diverse clients.
- A minimum of 2 years of B2B client-facing experience in project management, customer success, or technical support roles within a SaaS environment.
- Demonstrated hands-on proficiency with project tracking tools such as Jira, Monday.com, Asana, Trello, or Notion.
- Exceptional asynchronous communication skills and a proven ability to work independently and proactively.
- Availability to work a Sunday–Thursday shift pattern and a notice period of 2 weeks or less.
About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
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Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Our Client is an American on‑demand software vendor that specialises in applications for HR, finance and planning. Having designed for government agencies, educational institutions, and some of the world’s largest corporations, they set themselves apart from their competitors as the only ones seamlessly integrating modern and futuristic developments into their existing systems.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
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