Chick-fil-A Corporate Support Center
Architect, UK
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Role Overview
Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines Chick-fil-A's global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution.
In partnership with the Design Hub, this role will lead in-country division design partners and vendors in support of the development pipeline.
Job Responsibilities & Activities
Provide design expertise for all Chick-fil-A location types including standalone drive-thru, high street and mall locations
Ensure production of design deliverables produced by design partners including regional specifications adapted from the domestic performance standards
Partner with Hub Design Leads and kitchen design team on back of house operational layouts, seating & décor plans, overall brand standards and design principles
Clarify expectations for local Principal Designer and Design partners for restaurant design deliverable workflows and design guidelines
Participate in evaluation of regional design partners’ capabilities
Develop QA/QC process to drive accuracy of design deliverables and data points provided by design partners
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Provide feedback loops back to Hub for key restaurant design metrics
Stay up to date with domestic US details, operational standards and design principles
Assist in development of new design adaptations as applicable
Provide regular updates, training, and evaluation of consultant design partners
Effective coordination with domestic US stakeholders and key operational requirements
Direct and train design partners on Chick-fil-A design requirements
Stay up to date on industry standards as well as advanced workflows and technologies that will provide Chick-fil-A with a competitive advantage
Partner with the Hub Program Lead to manage the relationship & performance reviews of regional design partners
Partner with programme lead on procurement of materials and suppliers
Preferred knowledge, capabilities and mindset
Brand and restaurant design excellence with a preference for retail rollout
Effective interpersonal skills. Cultural and emotional intelligence to engage with various personalities
A hands on leader comfortable with personal accountability to become a reliable, trusted partner
Embrace change, while identifying opportunities to provide clear, informed direction
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Curious and able to thrive in a collaborative, continuous-improvement environment where the focus is on what is right for the business, not who is right
Process oriented with the ability (and patience) to effectively train teams of various skill levels and understanding
Strong ability to work independently with wide latitude for unreviewed action & autonomous decision making
Champion the Chick-fil-A brand standards, principles and processes
Strong communication skills for distilling and sharing information (written and verbal)
A working understanding of Virtual Design and Construction (VDC) principles is preferred
Experience in leading architectural design processes
Proven ability for coordination with multiple disciplines (Mechanical, Plumbing, Electrical, Structural, Kitchen, Fire) with an understanding of constructability
Functional familiarity with key Autodesk design delivery products: Revit, BIM360, AutoDesk Construction Cloud, as well as complimentary products such as Bluebeam, PowerPoint and Smartsheet
Requirements
Minimum Years of Experience: 8
Travel Requirements: Quarterly
Required Level Of Education: Bachelor's Degree
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