Helping Hands Homecare
Area Care Manager
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Area Care Manager
Department: East 6
Employment Type: Permanent - Full Time
Location: Maidstone
Reporting To: Paul Sewell
Compensation: £55,000 - £80,500 / year
Description
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Salary: Earn up to £80,500 | Up to £55,000 - £60,000 base | £5,500 Car allowance + up to £15,000 bonus potential
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.
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What you’ll do
- Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
- Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
- Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
- Make sure customer experience stays exceptional, raising service standards and strengthening retention.
- Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
- Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.
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What you’ll bring
- Multi-site leadership experience within the care sector.
- Strong understanding of CQC/CIW regulations and quality frameworks.
- The ability to influence, support change and manage large, diverse teams.
- Clear communication skills and the confidence to build trusted relationships internally and externally.
Why Helping Hands?
- Genuine career growth and development pathways.
- Up to £15,000 annual bonus
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- Refer-a-friend bonus scheme.
- A workplace that celebrates diversity and champions inclusion. Everyone is welcome.
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