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Warwick District Council,
Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work.
We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.
We offer the rewards and benefits that make it a great place to work.
People like you
We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.
The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, hybrid and office working is also available.
About the Role
Warwick District Council’s Contract Services team is seeking a proactive and dedicated Area Contract Officer to help ensure the effective delivery of our key environmental services.
In this role, you will work closely with colleagues to performance-manage major council contracts covering waste services, street cleansing and building cleaning, helping to maintain and enhance the environmental quality of our district. The role plays a vital part in making Warwick District a great place to live, work and visit by ensuring frontline services are delivered to a high standard.
Main Responsibilities
- Monitor and report on contractor performance across Waste Services, Street Cleansing and Building Cleaning, ensuring compliance with all contract specifications.
- Carry out routine performance monitoring, producing reports and working with contractors and the Contract Operations & Performance Lead to address any issues.
- Investigate and respond to service requests, stakeholder enquiries and complaints, liaising with residents, elected members, contractors, internal teams and external agencies.
- Monitor and report on local environmental quality, addressing issues related to street cleanliness, graffiti, fly-posting and abandoned vehicles to help maintain high district-wide standards.
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You will be self-motivated, organised and capable of working independently with minimal supervision. You’ll also bring:
- Strong communication and relationship-building skills
- Experience working with contractors, including contract management and negotiation
- A solid understanding of waste collection and cleansing legislation
Hours & Contract type
- 37 hours Perm/Full-Time
This role is offered on a hybrid working basis. It involves regular on-site work and occasional attendance at council offices or locations across Warwick District. There may be times when you are required to work outside standard office hours, including weekends.
A full driving licence and access to a vehicle are essential.
Overview Of Team
The Contract Services Team plays a key role in maintaining a clean, attractive and safe environment across Warwick District. The team manages the Council’s major frontline environmental services contracts — including waste collection, street cleansing and building cleaning — ensuring they are delivered efficiently, sustainably and to a high standard.
Alongside contract management, the team leads on waste and environmental education and enforcement activities, working with residents, businesses, communities and partners to promote positive environmental behaviour. From tackling littering and waste issues to supporting community clean-up initiatives, the team helps keep the district clean, tidy and welcoming for everyone who lives, works or visits here.
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Contact Information
If you have any questions or wish to have an informal discussion, please contact:
- Name: Katy Wild
- Job Title: Contract Operations & Performance Lead
- Email: katy.wild@warwickdc.gov.uk
Important Dates
- Closing date: 14/08/26
- Interview dates: 3rd/4th September
Application Instructions
To apply for this vacancy please click on the 'Apply' button. It is important that you fully complete all sections of this application. Only information contained in the application will be used for shortlisting. Please do not attach CVs as these will not be considered
Additional Information
- Guidance notes for job applications
- Recruitment guidance for disabled applicants
- Recruitment guidance for ex-offenders
- Equality - what we aim to do
Internal applicants only: If you are applying for a secondment position, you must seek approval from your current line manager before applying.
If you are unable to apply using the 'Apply' button, please contact HR Support on vacancies@warwickdc.gov.uk including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme.
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact vacancies@warwickdc.gov.uk and we will make every effort to meet your specific requirements.
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