East of England Ambulance Service NHS Trust
Area Head of Operations
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Job Description
There are two posts to be recruited into. One post holder will be responsible for Central East, and the other will be responsible for Norfolk, Waveney & Suffolk.
The post holder is accountable for the delivery of high-quality, cost-effective emergency services and must ensure the delivery of all financial, operational and performance activity within their area. The post holder will also be the accountable lead for delegated strategic portfolios.
The post holder will provide inclusive, compassionate and resilient leadership to all staff within their area, maximising the effective use of resources to deliver a complex strategic and operational agenda that incorporates achievement of targets.
In doing so they will ensure that budgets break even alongside the delivery of efficiencies, improvements and transformation in workplace culture. The post holder will drive area level change to realise sustainable improvements and deliver the Trust’s strategic planning objectives.
Aligned with the ICB, the post holder will play an integral role in developing constructive relationships with critical stakeholders.
This post is a senior leadership role within the Trust. The post holder will be the responsible divisional lead for the day-to-day clinical and operational delivery of emergency response services.
The post holder is accountable for the delivery of high-quality, cost-effective urgent and emergency care services and ensuring the delivery of all financial, operational and performance targets within their agreed area or locality. The post holder will also be the accountable lead for other delegated strategic portfolios within the Trust.
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The post holder will be the critical Trust representative in the Integrated Care System (ICS), establishing EEAST as a provider and partner of choice at ICS level at provider collaborative, individual provider level and at place. They will be expected to engage at a strategic level across the full operational portfolio. Working within the overall Trust Strategy and the direction of the Board to lead, positively influence, negotiate, progress the interests of the Trust and to innovatively collaborate where appropriate. Working with all directorate teams, they will ensure a robust framework of engagement from their senior team that is consistent with the Trust strategic framework.
As a senior leader, you will be required to promote and role model inclusive compassionate leadership aligned to the EEAST’s values.
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
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At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
For further details / informal visits contact:
- Name: Darren Meads
- Job title: Chief Operating Officer
- Email address: Darren.Meads@eastamb.nhs.uk
- Telephone number: 07808776870
Please contact Darren Meads via Email to arrange any discussions about the role.
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