Area Leader of Restaurants (Operations Manager)

Company Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar and grow our number of restaurants all over the world.

Job Description

Your Role at Raising Cane’s:

The Area Leader of Restaurants (ALR) is a field-based leader responsible for directing and operating multiple restaurants within an assigned area, while leveraging and directing the Area Business Unit team. This role is fully accountable for all restaurants within an area including new restaurant growth, revenue and sales growth, profitability, and human capital management. The AL is focused on near-term, restaurant-level results in the area which in turn create sustainable and long-term value for the company. This role operates with autonomy and authority across multiple locations.

Your Impact and Responsibilities:

Restaurant Support

• Maintains full responsibility for financial performance that directly impacts restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – including financial reporting and forecasting, budget planning and management, and financial performance
• Engages, negotiates and monitors services/contacts with outside vendors
• Stays abreast of compliance initiatives and laws impacting restaurant operations in their Area, including implementing compliance measures
• Directs the implementation of Company policies
• Builds and executes operational plans from the ground up, including updating operational plans by conferring with Managers to formulate, implement, and review these plans
• Plans, organizes coordinates, and directs resources in their Area, including directing restaurant leadership while leveraging and directing the leaders overseeing marketing, training, recruiting and growth (Area Business Unit)
• Determines higher-level staffing needs at restaurants, including planning and selection of more senior Managers
• Oversees and manages the performance and development of restaurants (and leadership) in their Area
• Ensures training provided to restaurant leadership as appropriate
• Audits operations at restaurants and implements changes to processes to improve productivity
• Delivers high-performing and best-in-class operations by leading and inspiring all restaurant Managers, and Crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants
• Ensures all Company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non-negotiables
• Delivers operations performance aligned to sales driven and profit smart philosophy
• Trains restaurant leaders to manage and operate Raising Cane’s Crew appreciation program