Anchor
Area Manager
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Location: Home based with regular travel across North East including Teesside
Contract: Permanent | Full Time
Salary: £47,933
Role Profile: https://bit.ly/45vGguN
At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.
About the Role
As a Housing Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.
Key Responsibilities
- Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
- Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
- Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
- Conduct safety audits, manage risk, and respond to emergencies with professionalism.
- Manage budgets and resources to achieve financial targets and goals.
- Develop and maintain effective partnerships with contractors, local authorities and community organisations to enhance service delivery.
- Monitor KPIs and performance, reporting regularly to the Operations Manager.
- Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.
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What We're Looking For
You're a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.
You'll bring:
- Strong interpersonal and communication skills, with experience coaching and developing high-performing teams.
- Agility in decision-making and a problem-solving mindset.
- Experience managing teams, with a focus on development and high performance.
- A flexible, resilient approach—comfortable working independently and collaboratively.
- Confidence managing sensitive information and engaging with diverse stakeholders.
- Excellent organisational and time-management abilities.
- Competence with Microsoft Office and a willingness to learn new systems.
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Qualifications & Requirements
- Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.
- Willingness to undertake regular training and attend external meetings/events.
- Successful candidates will be required to complete a Basic DBS check.
The closing date is 13 September, with interviews taking place 22 September.
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