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The Hearing People

Area Manager

Devon
Posted 1 day ago
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Role: Area Manager

Location: Bristol & Devon. Field-based across regional clinics with some hybrid flexibility

Salary: Competitive base salary

About the Company

The Hearing People is a leading provider of NHS and private audiology services, committed to delivering patient-centered care and consistent clinical excellence. Our teams combine expertise, compassion, and modern technology to improve the lives of the communities we serve.

About the Role

We are seeking an experienced and people-focused Area Manager to lead and support multi-site teams across Bristol and Devon. This field-based role blends operational leadership, clinical development, and commercial growth. You will work closely with clinicians, strengthen referral networks, and ensure high-quality, IQIPS-aligned services across your region.

The ideal candidate is proactive, commercially aware, and passionate about developing people, improving services, and building strong relationships across healthcare networks.

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Key Responsibilities

  • Lead regional performance, including sales, revenue, and service quality
  • Oversee clinician training, onboarding, and ongoing professional development
  • Ensure clinics meet IQIPS standards, company SOPs, and NHS contract requirements
  • Monitor and improve clinic workflows, patient pathways, and administrative processes
  • Support recruitment, coaching, and performance reviews across multi-site teams
  • Build strong relationships with GPs, pharmacies, PCNs, and local healthcare partners
  • Act as the main point of contact for clinicians, supporting consistent communication and shared standards
  • Identify service gaps early and implement effective improvements

Essential Qualifications & Skills

  • Leadership, management, or business qualification, or equivalent experience
  • Proven experience leading teams and managing multiple sites
  • Strong commercial awareness and ability to drive growth
  • Excellent communication, organisation, and interpersonal skills
  • Ability to ensure delivery of high-quality NHS and private audiology services
  • Proactive, solutions-focused mindset

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Desired Qualifications & Skills

  • Degree in Audiology or equivalent
  • HCPC registration (or eligibility to apply)
  • Familiarity with IQIPS accreditation
  • Full UK driving licence

Benefits

  • BUPA private healthcare to support your wellbeing
  • Opportunities for professional development and career progression
  • Supportive, collaborative, and patient-focused working environment

Join The Hearing People as an Area Manager and play a key role in developing teams, strengthening local healthcare partnerships, and ensuring our clinics deliver consistently excellent hearing care across the region.

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Skills

Operational leadership
Clinical development
Commercial growth
Multi-site management
Team leadership
Performance management
Stakeholder management
IQIPS compliance
NHS contract management
Strategic planning
Coaching
Recruitment
Communication
Relationship building
Service improvement
Audiology

Location

Devon, England, United Kingdom

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