London Property Personnel
Area Manager - Hospitality
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Title: Area Manager – Hospitality Operations
Location: London
Salary: £40,000 – £60,000 + benefits
Our client, an established hospitality services group operating across a portfolio of hotels, is looking for an experienced Area Manager to oversee multiple London sites.
This is a hands-on operational role with responsibility for service delivery, team performance, client relationships, quality standards, compliance, and commercial performance.
Key Responsibilities:
- Oversee day-to-day operations across a portfolio of hotel sites
- Lead, coach, and develop onsite management teams
- Maintain appropriate staffing levels and support recruitment and employee development
- Build strong relationships with clients and key stakeholders
- Conduct regular site visits, quality checks, and operational reviews
- Ensure Health & Safety, training, and compliance standards are maintained
- Monitor productivity, staffing, budgets, and operational costs
- Support employee relations matters alongside HR
- Drive consistent service standards and continuous improvement across all locations
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Candidate Requirements:
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- Previous experience as an Area Manager, Operations Manager, Head Housekeeper, or similar hospitality leader
- Strong multi-site or hotel operations experience
- Proven people management, coaching, and team development skills
- Experience managing budgets, productivity, and quality standards
- Good understanding of Health & Safety requirements
- Strong client and stakeholder management skills
- Excellent organisation, communication, and time management skills
- Confident using Microsoft Office
- Flexible approach with the ability to travel between London sites
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