IB Talent Search
Area Manager - North London
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AREA MANAGER | RETAIL, LEISURE & HOSPITALITY
📍 North London, Essex & Hertfordshire
Are you a commercially driven multi-site leader who knows how to improve performance, inspire teams and deliver outstanding customer experiences?
IB Talent Search is partnering with a well-established international business operating across Europe to recruit an Area Manager overseeing approximately six sites.
This is an opportunity to make a real impact across a diverse portfolio, with a clear focus on profitability, customer service and team retention.
🎯 What will you be responsible for?
- Leading people – coaching and developing Site Managers to build engaged, high-performing teams.
- Driving profitability – improving sales, managing costs and delivering against budgets and KPIs.
- Elevating customer experience – ensuring consistently high service standards and encouraging customer loyalty.
- Improving retention – creating a positive working environment where people feel supported, motivated and able to develop.
- Driving operational excellence – identifying opportunities for improvement and sharing best practice across your sites.
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👤 What are we looking for?
An experienced Area Manager, Regional Manager or multi-site operational leader from retail, leisure or hospitality, with a proven track record of:
- Managing multiple locations and driving commercial results.
- Improving customer service and operational standards.
- Developing managers and building successful teams.
- Taking ownership of budgets, and performance targets.
- Improving employee engagement and reducing staff turnover.
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💼 What's on offer?
- The opportunity to join a respected international business.
- Real autonomy to influence regional performance.
- Competitive salary, company car, bonus and benefits.
- Long-term career development within a European-wide organisation.
Does this sound like your next move? If you're passionate about developing people, improving performance and creating exceptional customer experiences, I'd love to hear from you.
📩 Contact Ian Gerstein at IB Talent Search or send me a message on LinkedIn for a confidential conversation.
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