Search
Area Operation Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Area Operations Manager (Final Mile Logistics)
📍 Agile / Field-Based
🚗 UK Driving Licence Required
📦 Logistics & Final Mile Delivery Industry
Are you a high-performing operations leader with a passion for driving customer experience, operational excellence, and performance improvement?
We are partnered with a leading organisation within the final mile delivery and logistics sector that is looking to appoint an experienced Area Operations Manager to support and enhance performance across a large delivery operation.
This is a key leadership role, providing operational expertise, strategic insight, and performance coaching to regional management teams, ensuring exceptional service delivery for customers and clients across a fast-paced logistics network.
The Opportunity
Reporting directly to the Area Delivery Manager, you will play a pivotal role in driving operational performance, planning effectiveness, and divisional success. Acting as the second-in-command for the area, you will provide leadership cover when required and help shape the future performance strategy across the delivery operation.
You will work closely with Regional Delivery Managers, Assistant Regional Delivery Managers, Community Managers, Planning Teams, and wider operational stakeholders to improve performance, strengthen customer outcomes, and ensure operational readiness during peak trading periods.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Provide leadership and operational oversight in the absence of the Area Delivery Manager.
- Coach and develop operational leaders to improve customer experience and performance across the final mile delivery journey.
- Support the development and implementation of performance improvement strategies, training initiatives, and coaching programmes.
- Analyse financial and operational performance data to identify opportunities for improvement and support operational decision-making.
- Lead divisional resource and coverage planning, ensuring successful delivery during peak periods.
- Work alongside planning teams to optimise operational efficiency through effective forecasting, round modelling, and resource allocation.
- Drive the successful implementation and adoption of operational change initiatives.
- Support the maintenance of operational standards, compliance requirements, and service excellence across the division.
- Build strong relationships with internal stakeholders, including operational, commercial, planning, and compliance teams.
- Contribute to maintaining positive and productive industrial and union relationships.
About You
We're looking for a commercially aware and people-focused operational leader who thrives in a dynamic, customer-driven environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Qualifications
- Current UK Driving Licence
- IOSH Qualification (or equivalent)
Experience & Knowledge
- Experience within logistics, delivery, transport, supply chain, or a customer-focused operational environment
- Understanding of self-employed courier delivery models
- Experience managing or influencing budgets
- Strong coaching, mentoring, and leadership capability
- Proven ability to drive performance improvement initiatives
- Experience using operational and financial data to support decision-making
- Strong planning and problem-solving skills with the ability to develop effective contingency solutions
Skills & Attributes
- Customer-first mindset
- Excellent stakeholder management skills
- Strong negotiation and influencing abilities
- Adaptable leadership style
- Analytical and commercially focused
- Resilient and results-driven
Why Apply?
This is an excellent opportunity to join a market-leading operation at a pivotal time of growth and transformation. You'll have the chance to influence regional performance, shape operational strategy, and make a measurable impact on both customer experience and business results.
If you're an experienced operations leader looking for your next challenge within the fast-moving world of final mile logistics, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills