NHS Scotland
Area Service Manager - Inverness
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Area Service Manager – North Region (Highland)
An exciting opportunity has arisen for a permanent Area Service Manager within the North Region (Highland) of the Scottish Ambulance Service. Based at Regional Headquarters, Inverness, the successful candidate will become a key member of the Regional Leadership Team, helping to ensure the delivery of safe, effective and person-centered services across Highland.
About the Role
As an Area Service Manager, you will provide frontline operational leadership and management across a geographical area, supporting operational performance, workforce development, staff governance, financial management and service improvement. You will work closely with a wide range of internal and external stakeholders and play a significant role in delivering regional and national priorities. The post holder will also participate in Highland On-Call arrangements and provide Operational and Tactical level Command at operational incidents as required.
Key Requirements
We are looking for an experienced and motivated individual with excellent communication, organisational and analytical skills, together with the ability to manage competing priorities in a complex operational environment. You should have experience of leading teams, managing performance, building effective partnerships and delivering service improvement. Experience of project management, change management and stakeholder engagement would be advantageous. Achievement of, or working towards, a recognised management qualification is desirable.
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You must be committed to improving quality and standards of care, supporting staff wellbeing and promoting a positive culture. Strong IT skills and a current driving licence with categories B and C1 are essential.
Informal Contact
For an informal discussion regarding the post, please contact Steven Gorman, Interim Head of Service (Highland) on 07920 271822.
Application
Applications are welcomed from individuals who can demonstrate the leadership qualities, operational experience and commitment required to help shape and deliver ambulance services across Highland.
Pre-employment Checks
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team.
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To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. NHS Scotland Boards will check your entitlement to work in the UK as part of the pre-employment checks for a preferred candidate.
Equality and Diversity
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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