Edwards and Ward
Area Support Manager
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Company Description
Edwards and Ward is a fresh food catering company dedicated to providing healthy, balanced meals to schools and businesses. The organization focuses on nutritious, high-quality ingredients and menus that support wellbeing and productivity. Services are tailored to meet the needs of diverse clients, including educational settings and corporate environments. Edwards and Ward emphasises reliability, food safety, and strong customer relationships. Team members contribute directly to delivering enjoyable meal experiences and positive outcomes for communities served.
Role Description
The Area Support Manager is a full-time, term time only, hybrid role based around the Greater Guildford and Surrey area, United Kingdom. An ideal opportunity for a site chef manager to step into the next part of their career progression. Working with a fabulous Operations Manager, this role oversees multiple catering sites, ensuring consistent delivery of fresh, healthy meals and high standards of food safety, quality, and customer service. Day-to-day responsibilities include supporting site managers, covering sites in the event of absence or sickness, monitoring performance and compliance, and assisting the operations manager with training and development of on-site teams. The Area Support Manager will visit locations regularly, handle operational issues, and also liaise with clients.
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The role also involves reporting on site performance, supporting the implementation of company policies, and ensuring smooth operation across the assigned area.
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What That Person Could Bring
- A positive, driven individual that loves people and has a mission to deliver great food to school pupils.
- Demonstrated experience in management within catering, hospitality, food service, or a relatable field preferable in the education sector.
- Operational skills, including staff coordination, and day-to-day on-site support and cover.
- Knowledge of food safety, hygiene regulations, and best practices for healthy, balanced meal preparation.
- Proven ability to build effective relationships with clients, suppliers, and internal teams, with strong communication skills.
- Some experience in training, and supporting team members to achieve performance and service standards is beneficial.
- Competence with basic IT tools (email, spreadsheets, reporting systems) and willingness to use company systems for documentation and monitoring.
- Ability to travel for work regularly across the Greater Guildford and Surrey Area.
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