UK Ministry of Defence
Army - Defence Children Services (DCS) IDD Information Manager

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Trenchard Lines, Upavon, SN9 6BE
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face-to-face working, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
Job Summary
Are you passionate about directly supporting Defence through outstanding provision of information management, data protection and securing the best outcomes for children?
Would you like to be challenged in a complex information environment?
Then this role may be for you.
Defence Children Services (DCS) is a Defence delivery organisation, subordinated under Army Regional Command. Our Vision is that we Educate the Child – Support the Family – Enable the Nation. HQ DCS is UK based at Trenchard Lines, Upavon and has forward deployed staff all over the world. DCS is responsible for the education and care of children of accompanied Service and Defence entitled personnel in MOD schools and settings; provides advice and guidance in respect of education for service families in the United Kingdom and the wider world.
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.
This position is advertised as full time at 37 hours per week.
Job Description
As the Data Protection, Security and Information Manager, you will lead the delivery of Defence Children Services' (DCS) Information Management Strategy and promote effective information management, data protection and security practices across the organisation. You will be responsible for developing and maintaining the digital information environment, ensuring information is managed effectively, supporting collaboration, and driving compliance with government and legislative requirements.
Key Responsibilities Include:
- Develop and maintain business information management architecture across all DCS systems to promote correct IM behaviours and collaborative working.
- Deliver DCS Information Manager responsibilities.
- Provide guidance and direction to help ensure that the organisation’s data infrastructure and electronic ways-of-working adhere to MOD IM and Security direction.
- Understanding and championing user needs in the delivery of internal SharePoint solutions.
- To assess and communicate design decisions and technical information to technical and non-technical audiences.
- Using a risk-based approach, lead the audit and assurance of information assets/content on all digital platforms.
- Ensure the delivery of relevant Information Management, Unit Security and Data Protection advice and guidance to promote best practice across all DCS units.
- Ensure compliance with Data Protection reporting requirements and identify and promote lessons learned from data breaches.
- Process and respond to Data Protection Act (DPA) Subject Access Requests (SAR) concerning children, in accordance with Departmental policy.
- Understand the location of business information assets, the controls in place and their owners. Obtain evidence of information asset reviews.
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Person specification
Essential skills, knowledge and behaviours
The ideal candidate will have the following Essential skills, knowledge and behaviours
- Demonstrable experience of developing, implementing and maintaining information management systems, digital architectures and governance frameworks, with a strong understanding of Information Management and Data Protection principles.
- Proven ability to manage competing priorities and deliver high-quality outcomes to fixed deadlines, securing contributions from a range of stakeholders and maintaining effective collaborative relationships in challenging environments.
- Strong understanding of how technical systems can be leveraged to support best practice in information management, with the ability to influence, guide and lead both technical and non-technical colleagues.
- Ability to work effectively within a team environment, promoting professional standards, supporting colleagues and addressing issues promptly and constructively.
- Proficient in the use of Microsoft Office applications, with the ability to maximise the benefits of Microsoft 365 tools to improve collaboration, information management and business outcomes.
Desirable Criteria
- Knowledge and experience of applying a risk-based approach to audit, assurance and compliance activities across digital platforms and information systems.
- Experience of interpreting organisational policies, guidance and direction from senior stakeholders and translating these into clear, practical advice for diverse audiences.
- Experience of duties pertaining to a Local Data Protection Advisor activities.
- Experience of duties pertaining to a Unit Security Officer.
Personal Qualities:
The SO2 Information Management & Business Support will possess excellent communication skills and be able to develop and maintain a good working relationship with a diverse range of internal and external stakeholders. They will adopt an innovative and flexible approach to solving problems, be a self-motivator who can demonstrate initiative and be able to manage to strict and demanding deadlines. They will have high standards of professional integrity, be resilient, determined, confident and energetic. They will be committed to the delivery of excellent customer service, with the ability to adapt the approach as the situation demands and be able to develop a knowledge of a range of subjects.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Working Together
We only ask for evidence of these behaviours on your application form:
- Leadership
- Managing a Quality Service
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities


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Learning and Development
We believe that everyone has the potential to make a difference, and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide CV details to include job history.
Candidates will be required to provide a Personal Statement - (maximum 500 words) which should demonstrate how you meet the knowledge and skills as detailed in the essential skills criteria of this advert.
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