UK Ministry of Defence
Army - Discipline Executive Officer
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HQ London District, Horse Guards, Whitehall, London, SW1A 2AX.
Job Summary
The Discipline Team within HQ London District (Army) is a small team of 4 comprising both military and civilian personnel. The team is responsible for ensuring the effective tracking and monitoring of Warning Sanction, Service Law, and Service Complaint matters across the units which come under London District in accordance with extant policy and Key Performance Indicators. It is also responsible for ensuring incoming casefiles and applications from units are quality assured and staffed up the Chain of Command accordingly, along with undertaking the administration and casework required of the Service Complaint cases in which HQ London District are responsible for.
This position is advertised at 37 hours per week.
Job Description
This role provides essential administrative and casework support within the HQ London District Discipline Team, helping to ensure the effective management of Service Law, Warning Sanction, and Service Complaint matters across the District. Maintain case records, quality assure submissions, manage key administrative processes, and liaise with a wide range of internal and external stakeholders. Working with sensitive and often complex information, you will contribute to the timely progression of disciplinary and complaints casework, support reporting and performance monitoring, and help ensure compliance with Army policy, information management requirements, and key performance indicators.
Main Role Responsibilities:
- Provide high-quality administrative and casework support to Discipline Higher Executive Officer (HEO) and the wider team. This will at times involve handling both disciplinary and Service Complaint casefiles, ensuring their timely expedition in line with extant policies and timeframes. Given the nature of the work, discretion is key, and the successful applicant will be expected to be competent in handling sensitive information.
- Responsible for regularly maintaining the Discipline Diary and ensuring its weekly promulgation to key individuals. You will also be expected to act as a point of contact, responding to and following up any enquiries.
- Responsible for ensuring day-to-day administrative activities are carried out and maintained. Such duties include ensuring files are submitted to APSG for archiving in a timely manner, ensuring the effective management of the shared mailbox, and carrying out in-depth quality assurance checks regarding incoming casefiles and applications.
- Be responsible for updating and maintaining the HQ LONDIST Discipline SharePoint site, ensuring information contained on it is extant and relevant, and is in line with information management and security policies and procedures.
- Undertake all areas of Service Complaint casework where required in accordance with extant policy, guidance, and timeframes. Such tasks include putting together requests for OIS Investigators and staffing them up accordingly, assisting in the production of Terms of Reference for Decision Bodies, ensuring monthly updates and update notes are completed accordingly, carrying out the redaction and disclosure of documents, and acting as a point of contact for both internal and external stakeholders.
- Act as a point of contact for all units and provide high-quality guidance and support where required regarding all aspects of Service Law, Warning Sanction, and Service Complaint matters in line with extant policy and procedure.
- Responsible for engaging with both internal and external stakeholders to obtain updates regarding ongoing criminal cases where required.
- Responsible for the management and expedition of discharge matters in accordance with policy and relevant deadlines. Support in production of statistical data and analysis and briefings is part of this role.
- Be the point of contact regarding information management matters, ensuring that they are proactive in keeping up to date with any developments and/or updates in this area and briefing Discipline accordingly. Responsible for carrying out any related actions required of them such as ensuring their training is up to date, and that relevant logs are kept up to date and completed.
- Assist in the timely production of the Discipline Matrix ahead of the monthly Discipline Matrix meeting and which will be used to brief the Chain of Command.
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Person specification
Essential Skills Required:
- It is a busy team in which you will need to be resilient.
- Well-organised and can balance conflicting priorities.
- Good communication and interpersonal skills.
- Given the nature of the work, discretion is key, and you will be expected to be competent in handling sensitive information.
- Good IT skills are essential. MOD In-House systems are used in this role, and training will be provided if required.
Desirable Experience:
- Previous experience in a similar environment would be an advantage but not essential as training will be provided.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Leadership
- Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Delivering at Pace
Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
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The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay-related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors, and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Before submission of your application you will be required to complete an online Civil Service Judgement test.
Candidates will be required to provide a statement of suitability in no more than 500 words detailing how you meet the essential skills criteria.
At sift, you will be assessed against your Statement of suitability and the following Behaviours:
- Communicating and Influencing
- Delivering at Pace
Where a large number of applications are received, an initial sift may be conducted against the Communicating & Influencing only. The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.
At interview, you will be assessed against
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