UK Ministry of Defence
Army - Information Management and Exploitation Officer
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Bourlon Barracks, Catterick Garrison, DL9 3AD
Job Summary
The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.
We are seeking a motivated individual who enjoys using data and information to support business improvement. Working across the Army in the North of England, you will conduct research, contribute to policy development, identify technical solutions, and deliver a high standard of service to customers and stakeholders.
This position is advertised at 37 hours per week.
Job Description
In this role, you will be responsible for all information and data management activities across JMC (Joint Military Command) North, including governance and assurance. Treating information as a strategic asset, you will ensure that information is managed and exploited effectively throughout its lifecycle to support operational effectiveness and compliance with legislation and MOD policy.
Key Responsibilities:
- Provide leadership and line management to a multidisciplinary iHub team of five personnel, comprising military staff, Civil Servants and contractors, with the potential for future expansion as requirements evolve.
- Responsible for all Information Management/Information Exploitation, coordinating SharePoint and PALANTIR activity.
- Principal advisor to JMC North Command Team and Hub Managers on optimising business outputs through effective information management.
- Ensure that information systems are optimised to satisfy information requirements, focussed on Key Performance Indicators.
- Identify and exploit emergent information systems and productivity tools (including AI) to optimise ways-of-working, delivering training and education where required. Permanent member of the Continuous Improvement Working Group.
- Appointed Data Protection Advisor (DPA) for JMC North. Lead on Information Assurance, including Subject Access Requests and all Data Protection Act (2018) matters.
- Working closely with planning, governance and establishment management teams to support organisational priorities and business improvement.
- Represent JMC North at conferences / meetings when required and any other tasks and outputs commensurate with grade and knowledge, skills and experience.
Person specification
Essential Skills Required:
- HNC qualification (or equivalent), or relevant professional experience demonstrating the required knowledge and skills.
- Confident, self-motivated individual who is a great teammate, hardworking and able to manage a complex and varied workload.
- Strong communication skills, with the ability to work effectively and build positive relationships with people at all levels, both internally and externally.
- Proficiency with Microsoft Office products.
- Ability to adapt to changing priorities and be flexible in your approach to your responsibilities.
- Adept at collating and analysing information from a variety of sources, and at communicating it in the optimal form to influence others.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Leadership
- Making Effective Decisions
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Seeing the Big Picture
Salary and Benefits
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
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The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development
- On site parking
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
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MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.
Experience
At the application stage you will be required to complete a Situational Judgement test, if you pass this, you will then be assessed against the following criteria, listed in priority order:
- Personal Statement - 1000 words demonstrating your relevant skills and experience in line with the essential criteria.
- Behaviours
- Seeing the Bigger Picture
- Communicating & Influencing
Where a large number of applications are received, an initial sift may be conducted against the Personal Statement only. The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.
At interview stage, you will be assessed against the following criteria, listed in priority order:
- Experience
- Experience based question(s) will be asked at interview
- Behaviours
- Making Effective Decisions
- Leadership
- Working Together
Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (
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