UK Ministry of Defence
Army Quartermaster Support Officer
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Regents Park Barracks, NW1 4AL
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
Job Summary
The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from police officers, security guards, trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff to support the British Army.
This is a busy role supporting the Quartermaster across Regents Park Barracks and military accommodation in London. It is an interesting and exciting opportunity where the postholder will learn and acquire skills whilst in a fast paced demanding role within a small team.
This is an excellent post to develop and acquire skills in an interesting military environment.
This position is advertised at 37 hours per week.
Job Description
20 Transport Squadron RLC is an Army Transport Unit providing transport support to military units across London and Windsor. Based at Regents Park Barracks, the Quartermaster and a small team are responsible for the management of stores, accommodation, infrastructure, security and administrative support across Regents Park Barracks and military accommodation locations throughout London.
This is a varied and rewarding role offering the opportunity to gain experience in facilities management, accommodation administration, health and safety, security, stores accounting and stakeholder engagement within a busy military environment. You will work closely with the Quartermaster, supporting the delivery of essential services and ensuring compliance with MOD policy and statutory requirement.
Main Role Responsibilities:
- Support the Quartermaster in the management of Health & Safety, Environmental Protection and statutory compliance matters, including the preparation and distribution of H&S documentation, monitoring compliance with MOD policy and legislation, and working in accordance with the Officer Commanding's Health & Safety and Environmental Protection Statement.
- Act as the primary point of contact for accommodation matters across London, liaising with residents, contractors, security providers and infrastructure stakeholders, coordinating accommodation bookings and the marching-in and marching-out process, and ensuring issues are managed effectively.
- Manage infrastructure and maintenance matters on behalf of the Quartermaster, including reporting faults through the appropriate channels, monitoring progress, coordinating follow-up actions, attending meetings with contractors and external agencies, and providing regular updates and recommendations.
- Provide comprehensive administrative support to the Quartermaster Department, including managing incoming and outgoing correspondence, handling telephone and email enquiries, maintaining records, providing information to support decision making and ensuring departmental outputs are delivered accurately and on time.
- At times represent the Quartermaster at meetings as required, attending meetings both on and off site, acting as departmental representative when appropriate, producing meeting minutes and maintaining accurate records within required timescales.
- Support stores management and accounting activities, including the receipt, issue and management of stores using Defence IT systems, assisting with stock accounting, write offs and losses procedures, and helping maintain effective control of departmental assets.
- Assist with security management across Regents Park Barracks and associated military accommodation, providing support to the Quartermaster on security matters, supporting CCTV administration and ensuring security procedures are followed.
- Coordinate and escort visitors, contractors and external stakeholders when required, ensuring compliance with site security requirements and acting as a professional point of contact for those engaging with the unit.
- Provide flexible support across the Quartermaster Department, including assisting colleagues with tasks across stores, offices and accommodation locations, delivering advice and guidance to personnel, supporting departmental housekeeping and contributing to the efficient day-to-day operation of the team.
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Person specification
Essential Skills Required:
- Communicate information clearly and effectively, both verbally and written
- Strong teamwork and leadership skills will be needed to deliver outputs as part of the Quartermaster's team.
- Computer literate with experience of using MS Office applications including Word, Excel, OneNote, Teams, Outlook and SharePoint
- Able to proactively manage workloads and adapt to changing priorities
- Analyse situations, Identify Issues and develop effective solutions.
Desirable Skills:
- Previous experience in a Quartermaster role or department would be an advantage but not essential as training will be provided.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
- Leadership
- Communicating and Influencing
Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme with a 28.97% contribution
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
Learning and Development
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
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Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to complete an online Civil Service Judgement test.
At the application stage, you will be assessed against the following criteria, listed in priority order:
- Personal Statement - of no more than 250 words detailing how you meet the essential skills criteria
- Behaviour 1 - Leadership
- Behaviour 2 – Communicating & influencing
Where a large number of applications are received, an initial sift may be conducted against the Leadership only.
The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.
At interview stage, you will be assessed against the following criteria, listed in priority order:
- Behaviour - Communicating & influencing
- Behaviour - Delivering at Pace
- Behaviour – Leadership
- Behaviour - Making Effective Decisions
Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who
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