UK Ministry of Defence
Army - Regimental Administration Officer

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Upavon and Netheravon Support Unit, Trenchard Lines, Upavon, SN9 6BE
Job Summary
Upavon and Netheravon Support Unit provides support to a diverse range of military units, organisations and personnel, including Regular and Reserve Service personnel, Civil Servants and contractors. Operating within a dynamic and fast-paced environment, the Support Unit delivers essential services that enable personnel and organisations across the Garrison to remain focused on operational and strategic priorities while maintaining compliance with Army and MOD policy.
Working collaboratively with a wide range of military and civilian stakeholders, the Support Unit provides a professional and responsive service focused on governance, assurance, personnel support and effective business delivery. Through strong partnerships and a commitment to continuous improvement, the Unit contributes to the successful operation of the Garrison and the delivery of Defence outputs.
This position is advertised at 37 hours per week.
Job Description
The Regimental Administration Officer (RAO) is responsible to the Commanding Officer for the management and control of all military HR functions within the Station Admin Office of the Upavon and Netheravon Support Unit. The role of RAO is vital, ensuring the continuity, support to and provision of services within an Army Station. Working closely with the wider Headquarters team and will be responsible for the auditing of the Public and Non-Public accounts.
This post provides information and support services to all the diverse Units and Formations in the Upavon and Netheravon Garrison.
The role will be based within the Regimental Admin Office in Upavon with the responsibility for the delivery of key outputs within the RAOs department, including management and control of all military HR functions and auditing.
Main Role Responsibilities:
- Lead and manage all military HR functions within the Station Administration Office, ensuring personnel administration is delivered efficiently, accurately and in accordance with Army policies and regulations.
- Provide governance, audit and assurance oversight for both Public and Non-Public accounts, maintaining compliance, accountability and financial controls across the unit.
- Support the Commanding Officer and Headquarters team by delivering administrative advice, personnel management support and key business outputs that contribute to the effective running of the Army Station.
- Coordinate and deliver administrative services to a diverse range of units and formations across Upavon and Netheravon Garrison, ensuring high standards of customer service and responsive support to military personnel.
Person Specification
Essential Skills Criteria:
- Leadership and Team Management
- Financial Governance, Audit and Assurance
- HR Administration and Policy Compliance
- Able to proactively manage workloads and adapt to changing priorities
- Excellent time keeping skills
- Computer literate with experience of using MS Office applications including Word, Excel, OneNote, Teams, Outlook and SharePoint
- Communicate information clearly and effectively, both verbally and written
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Leadership
- Communicating and Influencing
- Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
- Leadership
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
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The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development
- Access to on site Gym (Insurance required)
- Café on site
- On Site Parking
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.


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Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates will be required to provide a Statement of suitability in no more than 500 words detailing how you meet the essential skills criteria
At sift, you will be assessed against your Statement of suitability and the following Behaviours, listed in priority order:
- Making Effective Decisions
- Leadership
Where a large number of applications are received, an initial sift may be conducted against the Making Effective Decisions only. The remaining evidence submitted at the application stage will be assessed only if you are successful at this initial sift.
At interview, you will be assessed against the following Behaviours, listed in priority order:
- Communicating & influencing
- Leadership
- Making Effective Decisions
- Managing a Quality Service
Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn
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