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Artic Transport Planner
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Job Title: Artic Planner
Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR
Salary: Competitive
Job Type: Permanent, Full time
Working Hours: Monday - Friday with Saturdays on a rota basis (08:00am to 18:00pm)
About Us
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution-focused service.
Countrystyle Recycling offers responsible, professional, and sustainable closed-loop recycling in London, Kent and the South East. We offer a range of convenient solutions to make recyclable waste segregation easy.
About The Role
The purpose of the role is to develop a compliant, effective and profitable daily transport plan and manage fleet resources to ensure business requirements and customer satisfaction is delivered at all times.
Responsibilities
- Review, allocate and schedule jobs for the Artic fleet to maximise operational and logistical performance, using the Company’s Transport Management System (TMS).
- Liaise with drivers on a regular basis throughout the day to ensure effective vehicle resources are available and ensure safe vehicle operations.
- Review and support the optimisation of fleet resources and operations to improve profitability and customer service.
- Assist the Head of Artics with transport activities, including the implementation of road transport compliance policies, standards and procedures.
- Communicate with internal stakeholders, external customers, third party vehicle suppliers and external maintenance service providers as required, and resolving all customer service queries.
- Ensure that fleet vehicles are available for scheduled services and compliant to use in all transport operations.
- Ensure that all queries within the transport operation are dealt with in a timely manner and in accordance with agreed service level agreements.
- Creation and full analysis of Vehicle Performance Reports (VPR).
- Input waste transfer notes and weighbridge tickets onto the information management system to a high level of accuracy.
- Input job requests raised via telephone and email accurately onto the TMS.
- Daily reconciliation of billing information to ensure accurate invoicing to customers using the Company TMS.
- Run daily, weekly and monthly reports from the TMS to accurately check the input data and amend accordingly.
- Liaise with Fleet Compliance and coordinate the investigation of all road transport accidents and infringements.
- Ensure that all relevant toolbox talks issued by the Compliance team are delivered to the drivers in line with Company Policy.
- Work closely with the Finance Department to ensure that all disposal invoices for transport activities are fully reconciled.
- Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work.
- Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements.
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Essentials
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About you:
- Strong organisational and planning skills.
- Excellent communication skills, both verbal and written.
- Able to prioritise workload and work under pressure.
- Good geographical knowledge of London and the South East.
- Proficient with MS Office to include Word, Excel and Outlook.
- Previous experience in a planning role in a busy transport office environment.
- Experience of dealing with internal and external customers and service providers.
- GCSE grade A-C level education.
- Demonstrate a positive and respectful attitude to others.
- Demonstrate teamwork and support of others.
- Versatility and willingness to learn.
Desirable
- Knowledge of PurGo.
- Full understanding of driver hours and driving regulations.
- Full und
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