ISS Facility Services UK
Asset Data Coordinator
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ASSET DATA COORDINATOR
Contract: Technical
Location: Remote role (Open to candidates nationwide)
Hours of work: 40 hours per week
Contract Type: Permanent
We are seeking an organised and detail-driven Asset Data Coordinator to support the accurate management of assets, planned maintenance activities, and data quality within our CAFM environment.
This role is crucial in ensuring maintenance operations run smoothly, compliantly, and in line with industry and organisational standards.
Job Description
You will play a key part in capturing, verifying, and improving asset and PPM data, while working closely with Technical Services, operational teams, and internal stakeholders to maintain high-quality workflows.
This is an ideal opportunity for someone with strong system skills, advanced Excel capability, and experience in facilities, maintenance, or data-driven environments.
Key Responsibilities
- Manage asset and PPM data within the CAFM system, ensuring accuracy, consistency, and compliance with legal, engineering, and organisational standards.
- Create, update, and maintain planned maintenance schedules ahead of technician allocation.
- Monitor data quality, verify updates, and support end-to-end asset lifecycle management.
- Prepare and audit asset collection templates and conduct physical audits of agreed work activities.
- Review technician feedback and adjust maintenance plans or asset information as required.
- Maintain core asset and maintenance information across multiple platforms, including via API integrations.
- Manage data administration requests, system queries, and issue escalations.
- Collaborate closely with customers, Operational Leads, Technical Services teams, and other stakeholders.
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Professional and Personal Competencies/Qualifications
- Experience delivering maintenance or facilities-related tasks in a process-driven environment using CAFM, CMMS, or similar systems.
- Excellent MS Office skills.
- Advanced Excel (functions, formulas).
- Advantageous: experience with Power BI, Power Query, VBA/macros, automation, dashboards, or complex data manipulation.
- Background in work planning, scheduling, asset or database management, or a similar administrative role.
- Strong written and verbal communication, with the ability to work collaboratively across dispersed teams.
- High attention to detail with a strong process mindset and commitment to data accuracy.
- Ability to plan, prioritise, and manage workloads under tight timelines.
- Comfortable multitasking and working independently with minimal supervision.
- Strong customer service ethic and flexibility to meet client needs, including occasional out-of-hours support.
- Quick learner of organisational systems and processes; calm under pressure and confident in decision-making.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
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We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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