Compliance, Standards & Assurance

• Ensure programmes are developed in compliance with all asset-related landlord duties including:
  • WHQS 2023 evidence requirements
  • FFHH (Fitness for Human Habitation)
  • Damp & Mould guidance (including Welsh Government expectations)
  • Energy performance regulations
• Support internal assurance and external assurance providers (e.g., auditors, consultants) with data and evidence.
• Identify and escalate emerging risks relating to asset data, building condition or energy performance.
• Support the Senior Asset Strategy Manager to develop long-term investment plans, including 30-year asset strategies, capital programmes and reinvestment priorities.
• Provide intelligence on components, energy needs, disrepair trends, and customer insights to support evidence-based decision making.
• Advise on asset viability, net present value, component life assumptions and strategic options appraisals.
• Assist the Head of service to deliver Hedyn’s Corporate Strategy and assist in the development and implementation of procedures.
• Provide high level, expert professional or technical advice, guidance, consultation, and solutions in an intelligible and timely fashion to colleagues or senior management. Provide practical solutions to complex technical issues, taking specialist advice as necessary.
• Develop a network of collaborative, productive and effective working relationships with colleagues across the association, to ensure a one team approach is taken to service delivery.
• Effectively communicate with customers, private occupants and leaseholders and other stakeholders, ensuring all complaints and queries are dealt with in accordance with Hedyn policy. Drive service improvements through technology and innovative working methods that ensures value for money services for customers.
• Perform any other duties as directed by your Line Manager in furtherance of the organisation and individual objectives and policies.
• To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.

(Please refer to the attached recruitment pack for more information.)

For further information about the role, please contact recruitment@hedyn.wales

Application Process:

We require an application form to be completed for every role.

• We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application.

Your Hedyn, our comprehensive benefits package:

We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.
As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.
We are still at the beginning of our journey. Join us to help shape it.

Enhanced Pension Scheme:

We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave:

You’ll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years’ service.

SMART Working (dependent on role):

You’re trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.
At Hedyn, we believe that ‘work is something you do rather than somewhere you go.’

Health and Wellbeing:

We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits

We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development:

We offer many professional and personal development options such as sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.