Additionally, the position is responsible for processing and providing guidance to employees regarding all leave types (e.g., family, medical, personal, paid parental, and military). This includes executing end-to-end leave management processes, coordinating specialized accommodation requests, and maintaining meticulous compliance documentation. The position works closely with the payroll section to ensure employees are paid accurately while on leave and reports directly to the Employee Services Manager.

The following duties indicate the general nature and level of work performed by the Assistant Administrator II. The listed duties are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of this position. Other duties may be required or assigned at any time.

Core Duties & Responsibilities

• Leave Communication: Educate employees and union representatives on leave types, required documentation, and notification timelines.
• FMLA Administration: Manage the end-to-end FMLA process, from initial request tracking through return-to-work paperwork review.
• System Management: Administer daily operations across core platforms and provide staff training to support ongoing HR activities.
• ADA Accommodation: Execute ADA intake procedures, facilitate the interactive accommodation process, and log compliance tracking.
• Records Management: Securely compile, track, and maintain employee leave files while strictly preserving medical documentation confidentiality.
• Intake Process: Process incoming leave requests, evaluate eligibility parameters, and distribute official compliance notices.
• Return to Work: Maintain regular outreach with employees on leave to coordinate logistics and ease transition barriers with managers.
• Management Advisory: Guide supervisors and union stewards on policies linking collective bargaining agreements, leave statutes, and workers' compensation.
• Special Projects: Coordinate special HR and leave-related program assignments delegated by the Employee Services Manager.
• Compliance: Execute all operations with strict accuracy, objectivity, and alignment with prevailing employment regulations.
• Other Duties: Perform additional workplace support responsibilities as professionally requested.

Preferred Requirements

The Employee Services Manager expects staff to adhere to all city-wide and departmental policies, guidelines, practices and procedures; perform duties as workload necessitates in a timely, accurate and thorough manner; be conscientious about meeting city and department productivity standards; and communicate regularly with manager about human resource issues. Preferred requirements for this role include:

• Knowledge of all applicable leave and accommodation laws including the FMLA, ADA and state and local laws.
• Extensive knowledge of payroll and timekeeping.
• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• SHRM-CP or SHRM-SCP preferred.
• Completion of specialized certification or training on FMLA/leave administration a plus.
• Workday experience preferred.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.