Service Development and Quality Assurance

• Provide statistical data and reports to permit the completion of statistical returns to DE, Education Directorate, EA Corporate Leadership Team;
• Write reports and keep up to date records;
• Assist in the review and formulation of policies and procedures and make recommendations as to how the service may be improved or made more effective;
• Facilitate reporting protocols that are required by the Head of Service in compliance with EA and DE requirements;
• Ensure effective development and administration of data management systems to improve performance;
• Attend meetings as requested by the Head of Service;
• Contribute to the arrangements for monitoring, evaluating and reporting for the purpose of planning and data management;
• Produce and store all documents required in an electronic format;
• Design, create and update spreadsheets, databases and word documents to a high standard of presentation and accuracy
• Carry out the duties of any other staff member when they are absent or as directed by the Head of Service.

Leadership

• Assist the Head of Service with design, implementation and periodic evaluation of structures within the service to ensure that management structures and practices support a culture of effective team working, continuous improvement and innovation.
• As a member of the EA Critical Incident Response Team (EA CIRT) provide immediate critical incident management advice, guidance and support for schools and youth services following a critical incident;
• Actively participate in the monitoring/response to calls to the EA CIRT Helpline during as required;
• Apply resources effectively and proportionately across the service.
• Attend working groups and team meetings as required.

Policy and Procedure Development

• Contribute to the review, revision and development of existing and new policies and procedures as the need arises for the service.
• Contribute to human resources and the Authority’s corporate strategy and plans on matters relating to employee relations.

Other Responsibilities

• Ensure that the EA’s policy on Data Protection (in particular processing sensitive personal information) is properly complied with.
• Ensure that the EA’s Equal Opportunities Policy, relevant Codes of Employment and Practice and other relevant legislation are adhered to. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
• Undertake such other relevant duties as may be reasonably expected of the post-holder.
• Write reports and keep up to date records;
• Facilitate reporting protocols that are required by the Head of Service in compliance with EA and DE requirements;
• Attend meetings as requested by the Head of Service;
• Ensure effective administration of data management systems to improve performance.

Building Relationships and Working with Others

• Build and maintain effective, professional, and respectful stakeholder relationships.
• Develop and maintain clear lines of communication and effective working partnerships with relevant internal and external stakeholders.
• Contribute to the EA staff development, training and continuous professional development opportunities.
• Carry out the duties of any other staff member when they are absent or as directed by the Head of Service.

Professional Development and Learning

• Provide relevant professional development and learning to school staff when required e.g., introduction of new processes, new policies or the revision of existing policies;
• Contribute to the development and delivery of Emotional Health & Wellbeing initiatives and programmes;
• Promote the sharing and dissemination of models of good practice within the Pupil Emotional Health & Wellbeing Service.

Supervision of Staff

• Responsible for the supervision of staff
• Plan and allocate duties to staff and ensure that the tasks delegated are carried out efficiently
• Provide any training or induction required and contribute to the development of a positive team ethos.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times. To view the summary of terms and conditions for this post, click here.

Person Specification

Notes to Job Applicants

1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.

Section 1 - Essential Criteria

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

• Qualifications/Experience: Hold a teaching qualification which meets the requirements for recognition to teach in grant-aided schools in Northern Ireland; OR hold a Bachelor's Degree (UK Qualification and Credit Framework Level 6) or an equivalent or higher qualification in Youth Work, Social Work or Educational Psychology.
• Experience:
  • Have five years’ demonstrable experience working with children and young people in education related services.
  • Demonstrable experience of advising and supporting principals and/or senior managers in schools.
  • Demonstrable experience of developing and facilitating professional development and learning for principals and senior managers in schools.
  • Demonstrable experience of using Microsoft Office programmes (experience must include the creation of spreadsheets, databases and formulae use).
• Knowledge: Knowledge of