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Job Overview
About The Role
Looking for a role where your work really matters? Whether you’re a recent graduate with big ambitions or already have some relevant experience under your belt, this role is packed with opportunity. As an Assistant Demand Planner at AO, you’ll help make sure we always have the right stock in the right place, at the right time - so our customers get what they want, when they want it.
You’ll work on one of our biggest and most exciting product categories, supporting our Demand Planners to keep availability strong and everything running like clockwork behind the scenes. From day one, you’ll get hands-on experience in forecasting, planning, and stock management - all while being part of a collaborative, supportive team that loves solving problems and making things happen together.
Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UK's most trusted electrical retailer, imagine what else can be achieved when we’re together!
Here's What You Can Expect To Be Doing
- Create and manage purchase orders to keep stock flowing where it needs to be
- Support Demand Planners to maintain strong product availability across categories
- Build great working relationships with internal teams and external suppliers
- Keep key stakeholders updated with clear, timely communications and reports
- Maintain accurate, up-to-date data in Relex to power our forecasting and replenishment decisions
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A Few Things About You
Would suit a recent Graduate looking to pursue a career in a trading and supply chain role or someone with experience of working in a similar role/industry
- Passionate about a role in Trade & Supply, with a genuine curiosity for how things work and fit together
- A confident communicator who builds strong relationships across the business and with external partners, keeping things clear, friendly and on point
- Strong MS Office skills, particularly Excel, with the ability to use data and insights to support decision-making
- A proactive approach to work, spotting opportunities, taking initiative and getting stuck in when needed
- Naturally organised, able to juggle multiple priorities and stay on top of things in a fast-moving environment
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
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We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
- Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
- Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!
To see all our benefits and perks, visit our AO Benefits page.
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