Job Description

This position requires genuine buy-in to high-quality placemaking and contemporary development standards, alongside the diplomatic touch needed to manage relationships with external consultants, contractors, joint-venture partners, local authorities and neighbouring communities.

Key Responsibilities

• Serve as a core client-side liaison, assuming typical client roles to manage daily coordination between main contractors, external consultants, statutory authorities and development partners.
• Run, manage and update each project’s pre-start trackers (M1 through to M15) and Project Lifetime Trackers, chairing associated meetings and ensuring outcomes are recorded and actioned.
• Monitor master programmes across all departments, tracking critical path milestones and intervening promptly to ensure delivery stays on schedule.
• Act as Project Lead during transitional stages to maintain continuity between internal teams and disciplines.
• Manage third-party relationships including neighbours, interested parties, managing agents and relevant legal agreements.
• Act as a conduit between internal departments and external specialist technical consultants.
• Cultivate partnerships with industry suppliers, manufacturers and sector stakeholders to keep the business at the forefront of modern, innovative construction practices.
• Oversee the project completion process, pulling together building control sign-offs, Principal Designer documentation and latent defect warranties to ensure sales progress without delay.
• Carry out client-side governance tasks, including registering developments for naming and numbering and notifying local authorities of council tax triggers.
• Direct day-to-day operational relationships with Affordable Housing Providers.
• Maintain and update company-wide systems alongside the technical department, including the housing catalogue and specifications.
• Assist the construction team with site inspections to monitor build quality, site safety standards and architectural integrity.
• Prepare comprehensive client progress reports, board packs and programme updates for internal directors and external investment partners.
• Facilitate statutory approval workflows, including planning condition discharges, Section 106 agreements, Building Safety Act compliance and utility connections.
• Oversee end-stage handover processes and coordinate commissioning records, taking an instrumental role in establishing customer handover frameworks alongside appointing Managing Agents.