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Rosewood Hotel Group

Assistant Director of Event Sales

Greater London
Posted 6 days ago
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Job Description

Our Purpose and Culture

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

The Team

At Rosewood London, our Event Sales team brings together engaging service, exceptional cuisine and beautiful surroundings to create truly memorable events. Reporting to the Director of Event Sales, you will help lead the team responsible for event and group planning while building strong relationships across Event Sales, Group Sales, hotel operations and key suppliers.

Your Role

As Assistant Director of Event Sales, you will partner with the Director of Event Sales to negotiate, convert and grow the hotel’s event business. Acting as a brand ambassador, you will help secure reputable and profitable business while ensuring every client and guest receives an exceptional experience.

You will take overall responsibility for event and group planning, support the team in delivering accurate and seamless event handovers and lead by example through the planning of your own events, weddings and groups. You will also deputise for the Director of Event Sales when required and help maintain the standards, commercial performance and reputation of the department.

How You’ll Make the Place

  • Lead event and group planning, ensuring accurate Banquet Event Orders, group resumes, floor plans and operational handovers.
  • Partner with the Director of Event Sales to improve lead conversion, develop key opportunities and maximise hotel revenue.
  • Lead planning-related meetings, procedures and training, including the weekly BEO and Group Resume meetings.
  • Plan your own events, weddings and group bookings while anticipating client needs and creating memorable experiences.
  • Analyse enquiries and prepare proposals, contracts and addendums in line with hotel availability, demand and price integrity.
  • Support accurate booking records, revenue forecasting, deposit collection and the rebooking of repeat events.
  • Develop the Event Sales team through regular one-to-one meetings, practical guidance and support during event planning and execution.
  • Build strong relationships with Group Sales, hotel operations, clients and key suppliers to support smooth delivery and future business.

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Could This Be You?

  • You have established experience at senior event management level within a four-star or five-star hotel environment.
  • You bring experience in selling and planning weddings, social events and group bookings.
  • You are confident using Microsoft Windows applications and have experience with Delphi and/or Salesforce.
  • You communicate clearly in written and spoken English and build positive working relationships at every level.
  • You are organised, detail-focused and able to manage multiple priorities using a systematic approach.
  • You combine strong interpersonal and problem-solving skills with the ability to work independently and remain calm and courteous.
  • You can motivate and inspire others and bring determination to achieving team and commercial goals.
  • You are flexible and able to work outside regular office hours and at weekends when the role requires it. Knowledge of Opera PMS would be desirable.

Our Benefits

  • 31 days paid holidays per annum including Bank Holidays
  • Discounts on Food & Beverage
  • Company pension scheme and life assurance
  • Enhanced sick pay policy
  • 12 complimentary room nights per year and F&B discount worldwide
  • Up to 16 weeks paid parental leave
  • Talent development opportunities
  • Involvement in Corporate Social Responsibility programmes and wellbeing activities

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Our Commitment to You

At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

General Information

  • Country/Region: United Kingdom
  • Province/City: London
  • Hiring Entity: Rosewood London
  • Department: Sales & Marketing
  • Job Type: Full-time Permanent
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Location

Greater London, England, United Kingdom

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