Shangri-La Group
Assistant Director of Food & Beverage
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Assistant Director of Food & Beverage
The Assistant Director of F&B is responsible for the assistance of the overall administration and operation of the Food & Beverage division, to maximise profits, enforce quality standards focusing on Shangri-La experiences, maintenance of high colleague performance and ensures guest and colleague satisfaction.
The Assistant F&B Director will also assist the Operations Director to implement and maintain a service and leadership philosophy which serves as a guide to all staff members. Delegation of duties and responsibilities to Heads of Department is necessary in order to ensure that all phases of F&B service in areas under manager’s control are functioning.
The Assistant F&B Director is accountable in the delivery of the Shangri-La experience, behaviours across the respective department, and hotel, and to ensure that the behaviours are followed through by our colleagues.
Competency
- Ability to assist the Operations Director in implementing F&B marketing strategies
- Ability to enforce actions to improve Staff Opinion
- Business skills in Food and Beverage to drive for covers, revenue and profit
- Able to understand and integrate in local culture & environment
- Clear positioning of all the restaurants and banquet operation
- Communications and working/business relationships (Internal with colleagues and external with customers and suppliers/vendors)
- Deliver high quality service and product at all times to delight our customers
- Demonstrate passion, commitment, ownership (drive and determination) in the position and loyalty to the company
- Expense control and OE breakage and inventories
- Knowledge of POS system and data management
- Ownership (Drive and Determination)
- Technical skills in Food and Beverage
- Training - ability to train, coach and cascade skills to the rest of F&B Division
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What we are looking for?
- Minimum 3 years’ experience in the same or similar role
- Expertise in quality standards of service and in F&B
- Excellent reports & exposure in Hygiene & sanitation
- Experience in a luxury 5* hotel and luxury restaurant / bar outlets
- Flexible & adaptable to different working conditions
- Passionate about F&B with excellent product knowledge
- Excellent financial acumen
- Ability to demonstrate meetings, planning & marketing strategies, future proof planning
- Excellent leadership & communications both up and down the management tier
You Will
- Immaculate appearance
- Excellent knowledge about Wines, Spirits & Cocktails
- Excellent people skills, & emotional intelligence
- Dynamic leader with corporate awareness
- Commitment to our values and beliefs
Who are we?
We are Shangri-La, The Shard, London, the first elevated luxury hotel in the city and Western Europe’s tallest building. Our guests dine with unparalleled views across London, capturing the city’s most historic area, inclusive of Tate Modern, St. Paul’s Cathedral, and Borough Market. Our award-winning restaurants and bars, offer an incredible world of dining in the clouds. As a valued member of our team you will be integral to our guests experience from the off-set and our team will ensure you have everything you need to succeed in your career with us.
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Benefits
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as, but not limited to:
- Comprehensive benefits package that includes private medical, dental cover and life assurance
- Competitive and generous pension contribution scheme
- 50% discounts in our exclusive award-winning luxury Restaurants and Bars
- Staff rates at properties worldwide
- Complimentary dining whilst at work
- Complimentary dry-cleaning service for your work attire
- Annual season travel ticket loan to support you in your journey to work
- Exclusive discounts across London Bridge area via the “Shard Card “membership scheme
- Loyalty benefits- such as complimentary stays, monetary recognition for long service
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
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